Seòmar agus comataidhean

The Scottish Government is not required to hold this information. As this is an operational matter for Scottish Water, I have asked Douglas Millican, Chief Executive, to respond. His response is as follows:

The average wait time for customers calling Scottish Water’s customer helpline between 1st April 2022 and 1st April 2023 was 19 seconds. The chart below provides information about how many calls were handled by Scottish Water in each year since 2016.

Marine Scotland has issued five commercial sea bass licences in total during the past 5 years (one each year to the same vessel (2019-2023)). The vessel is registered with our Fishery Office in Ayr.

The Scottish Government have fully accepted the findings of the Feeley Review and we are working in partnership with stakeholders to implement its key recommendations. The Scottish Government are not waiting for the National Care Service to be established before we take action and we have continued to progress a number of key projects to take forward and improve Fair Work principles, including providing an additional £100m to increase the minimum rate of pay for adult social care workers to £10.90 per hour. Work is already underway to develop pay and bargaining arrangements ahead of the introduction of the NCS.

Through the National Care Service (NCS), The Scottish Government is going to continue to take forward its commitments to Fair Work for the social care sector, and to improve pay and conditions for workers, including through of national sectoral bargaining.

The renewable heating element of the Home Energy Scotland Grant and Loan Scheme provides funding for well-established technologies to support households to decarbonise heating their homes.

The Scottish Government has previously commissioned research to understand how heat pumps currently, or are likely to, perform in practice in Scottish buildings. A copy of this research is available here: Heat pump use in Scotland: an evidence review (climatexchange.org.uk)

There are a range of grant funded heating measures available through the scheme, including air to water heat pumps and other electric heating measures which can be complemented by installation of solar panels and battery storage.

The measures delivered through the scheme are kept under review and the Scottish Government will consider future changes in line with developments in new and improved technologies.

Information about national and local numbers of Drug Treatment and Testing Orders (DTTOs) is published annually. The relevant spreadsheet can be accessed directly online via this link: justice social work local authority tables up to 2021-22 for drug treatment and testing orders

Alternatively, this spreadsheet (“JSW local authority tables up to 2021 - 22 for drug treatment and testing orders”) can be found on the following page on the Scottish Government website: www.gov.scot/publications/criminal-justice-social-work-statistics-additional-tables-back-to-2004-2005/

Within the spreadsheet, the information for each relevant year can be accessed by selecting ‘Orders and Individuals: Number of Orders, Number per 10,000 Population and Number of Individuals’. Contextual information is contained in the footnotes of the table in relation to each year.

Information on Ministerial meetings is routinely published on the Scottish Government website and can be found at: www.gov.scot/collections/ministerial-engagements-travel-and-gifts/ .

Civil servants should be present for all discussions relating to Government business. Where that is not the case any significant content should be passed back to the Private Office as soon as possible after the event, who should arrange for the basic facts of such meetings to be recorded.

We are unable to provide a breakdown of minutes prepared. The basic facts of formal meetings between Ministers and outside interest groups are recorded, setting out the reasons for the meeting, the names of those attending and the interests represented. Routine meetings with policy officials may only require a short note setting out the reasons for the meeting, the names of attendees and any action points or decisions taken. For courtesy conversations where no policy decisions arise it may be sufficient to record within the official diary that the meeting has taken place.

CalMac are focussing their efforts on the Ar Turas Go-Live event. However, TS officials have had an initial meeting with CalMac to investigate potential options for eBooking of multi-journey tickets. This is at an early stage. It is important to note the wider benefits that the Ar Turas System will bring for both customers and staff.

Wider fares policy will be considered as part of the Islands Connectivity Plan and future fares options will be considered through that process.

I refer the member to my response to question S6W-15928 on 20 March 2023. All answers to written Parliamentary Questions are available on the Parliament's website, the search facility for which can be found at https://www.parliament.scot/chamber-and-committees/written-questions-and-answers

The Scottish Government is fully committed to tackling serious and organised crime and strongly condemns the illegal practice of ‘cuckooing’ and the subsequent misery it causes victims.

The Scottish Government does not hold information on the operational intelligence on incidents involving cuckooing. This information should be requested from Police Scotland directly.

The Scottish Government is working with partners on the Serious Organised Crime Taskforce to disrupt cuckooing and County Lines networks.

The total number of children who have participated in NHS GDS has increased by 17.6%, from 693,307 in 2007 to 815,317 in 2019.

However, the participation rate is the proportion of the registered population who have seen a dentist in the last two years. The participation rate is therefore also influenced by the number of people who are registered for NHS dental services. The number of children that were registered for NHS dental services between 2007 and 2019 has increased by 35.4%