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Scottish Rail Holdings (SRH) recently submitted proposals for ScotRail (SRT) to redeploy staff to more passenger focussed duties across the Scottish rail network through changes to ticket office hours, and secured approval to this proposal from Transport Scotland. This acceptance was predicated on conditions that stipulate existing passenger assistance arrangements for disabled passengers will not be affected, and that additional help points are installed at stations where the ticket office is at a different level to the platforms. It should be made clear that these proposals continue to keep ticket offices open for passengers when they are needed and that no members of staff will lose their jobs as a result.

SRH and ScotRail have given assurances that reducing the opening hours at some stations will create opportunities for staff to offer enhanced face to face support for passengers, including those with disabilities.

I refer the member to the answer to question S6W-30519 on 4 November 2024. All answers to written Parliamentary Questions are available on the Parliament’s website, the search facility for which can be found at https://www.parliament.scot/chamber-and-committees/written-questions-and-answers

The Scottish Government’s role is to set the strategic policy for the NHS in Scotland, NHS Boards are responsible for service delivery and treatment. As set out in our recently published Transport to Health Plan All Health Boards should consider patient transport needs when they plan and deliver services and must ensure Patients have access to all information on any relevant patient transport (including community transport) and travel reimbursement entitlement.

Individual Boards are responsible for developing and assessing their own policies, including determining eligibility for escorts and reimbursement rates, whilst ensuring patient care and safety.

I refer the member to the answer to question S6W-30519 on 4 November 2024. All answers to written Parliamentary Questions are available on the Parliament’s website, the search facility for which can be found at https://www.parliament.scot/chamber-and-committees/written-questions-and-answers

ScotRail has adjusted its proposals to take account of feedback from its previous consultation. It’s important to note that Ticket Office opening hours haven’t changed for 33 years while ticket office sales over that period have reduced from 78% to 14%.

This question relates to operational matters that are the responsibility of the Scottish Court and Tribunals Service (SCTS) corporate body. The question has been passed to the Chief Executive of the SCTS who will reply in writing within 20 days.

On 23 May 2024 I met with David Kennedy and David Threadgold from the Scottish Police Federation, as part of my regular meetings with policing partners, where we discussed various topics of interest, including the pay claim for 2024-25.

During the discussion it was noted that negotiations on the police officer pay claim would progress through the Police Negotiating Board for Scotland.

The Police Negotiating Board for Scotland consists of two sides, the Official Side with representatives from Scottish Ministers; Scottish Police Authority; and the Chief Constable of Police Scotland, and a Staff Side with representatives from Scottish Chief Police Officers Staff Association; Association of Scottish Police Superintendents; and the Scottish Police Federation. Representatives of both sides have engaged regularly to discuss the Staff Side claim, the full Board met on 25 June 2024 and most recently on 31 October 2024.

I refer the member to the answer to question S6W-30519 on 4 November 2024. All answers to written Parliamentary Questions are available on the Parliament’s website, the search facility for which can be found at https://www.parliament.scot/chamber-and-committees/written-questions-and-answers

The Young Scot National Entitlement Card (NEC), funded by the Scottish Government, offers young people concessionary travel on ScotRail services. This includes a third off most rail fares and 50% off weekly and monthly season tickets. There are no time restrictions on travel when using a Young Scot NEC to purchase a weekly or monthly season ticket.

We are also providing over £350m of support through our National Concessionary Travel Schemes (NCTS), allowing free bus travel for young people under 22. With over 3 million journeys every week, these schemes are helping people all across Scotland, including young people, to cut costs for essential, every day and leisure travel, making sustainable travel a more attractive option which will support our net zero ambitions.

It is the Scottish Government’s understanding that ScotRail has adjusted its proposals to take account of feedback from its previous consultation, including consideration of equalities impact assessments. This is an operational matter for ScotRail as the train operating company and the Member may wish to contact ScotRail directly.