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Mu Phàrlamaid na h-Alba

Parliament policies

Complaints policy

The Scottish Parliament is committed to providing high-quality customer service. We value complaints and use information from them to help us improve our services. If something goes wrong or you are unhappy with our staff or services, please tell us.

Information on how you can make a complaint

If you simply want to make a suggestion or pay us a compliment, please contact Public Information and Resources.