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Drumchapel Citizens Advice Centre, Outdoor Response

  • Submitted by: Bill Kidd, Glasgow Anniesland, Scottish National Party.
  • Date lodged: Monday, 30 November 2020
  • Motion reference: S5M-23525

That the Parliament congratulates the board, management, salaried and volunteer staff of the Drumchapel Citizens Advice Bureau (CAB) on working with the Scottish Government Welfare Fund and Clyde Solutions to be able to introduce the new and innovative Outdoor Advice Centre, which will enable people to visit the front of the centre and use the all-weather advice point to discuss their issues with staff in a private, real-time, new norm face-to-face meeting via a digital touch screen, where advisor and client can see each other and converse as an alternative to meeting in person, which will keep both staff and the public safe throughout the Covid-19 pandemic, and commends Drumchapel CAB and all other advice bureaux in Scotland and beyond for the invaluable work that they have carried out to continue to support their clients through their ever present helpline advice, and assistance with accessing other essential services.


Supported by: Tom Arthur, Annabelle Ewing, Kenneth Gibson, Gordon Lindhurst, Richard Lyle, Fulton MacGregor, Rona Mackay, Ruth Maguire, Gillian Martin, Stuart McMillan, Gil Paterson, Stewart Stevenson, David Torrance, Sandra White