- Asked by: Alex Cole-Hamilton, MSP for Edinburgh Western, Scottish Liberal Democrats
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Date lodged: Thursday, 11 March 2021
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Current Status:
Answered by Mairi Gougeon on 24 March 2021
To ask the Scottish Government what the (a) average and (b) longest waiting time has been for callers to the COVID-19 vaccination helpline and booking service, broken down by week.
Answer
The Scottish Government is aware of the challenges and pressures faced by NHS colleagues in responding to and supporting members of the public who contact them about their Covid-19 vaccination appointment. The rollout of the vaccination programme is one of the biggest in NHS history and we do not underestimate the impact that this is having on support services. Despite this, you will see from the information provided on waiting times, that the average wait time for the vaccination booking and reservation service has been consistently low as every effort is being made to accommodate bookings and prioritise appointments for those patients who need them.
Week Starting | Average Wait time ( Minutes and Seconds ) | Longest Wait time ( Minutes and Seconds ) | Comments |
07-12-2020 | 00:01 | 00:16 | |
14-12-2020 | 00:04 | 00:11 | |
21-12-2020 | 00:05 | 12:52 | increase in wait time can be explained due to the festive period |
28-12-2020 | 00:09 | 18:41 | increase in wait time can be explained due to the festive period |
04-01-2021 | 00:02 | 01:20 | |
11-01-2021 | 00:01 | 00:16 | |
18-01-2021 | 00:01 | 00:06 | |
25-01-2021 | 00:07 | 28:37 | From this date, call data captured via dashboard. This allowed for more accurate reporting of individual call data which can explain the increase in times seen. |
01-02-2021 | 00:17 | 04:59 | |
08-02-2021 | 00:23 | 25:57 | |
15-02-2021 | 00:04 | 03:37 | |
22-02-2021 | 00:04 | 02:53 | |
01-03-2021 | 00:05 | 18:33 | |
08-03-2021 | 00:05 | 12:38 | |
15-03-2021 | 00:04 | 09:32 | |
- Asked by: Alex Cole-Hamilton, MSP for Edinburgh Western, Scottish Liberal Democrats
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Date lodged: Thursday, 11 March 2021
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Current Status:
Answered by Mairi Gougeon on 24 March 2021
To ask the Scottish Government how many complaints it has received about the COVID-19 vaccination helpline and booking service.
Answer
Data since w/c 01-03-21
Complaint - 23
Concern - 16
Compliment - 1
Feedback – 3
The Scottish Government is providing as much support as possible to ensure that the public have access to the required support and appointments services throughout the vaccination programme. We are aware of the unprecedented volumes of correspondence and communications that both the Scottish Government and the NHS are receiving at this time and we are focussing our efforts on responding to as much of it as possible within a reasonable timeframe.
- Asked by: Alex Cole-Hamilton, MSP for Edinburgh Western, Scottish Liberal Democrats
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Date lodged: Thursday, 18 February 2021
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Current Status:
Answered by Mairi Gougeon on 24 March 2021
To ask the Scottish Government what action clinicians must take to obtain the informed consent of people prior to the administration of COVID-19 vaccines, and what information they should provide regarding possible side effects.
Answer
If people receive an invitation letter from NHS Scotland by post, an information leaflet about the COVID-19 vaccine is included. The information leaflet contains details about:
- What vaccine will be given and the disease that will be prevented.
- Benefits/risks of vaccination versus risks of the disease.
- Any new information that has become available since consent to previous doses of this vaccine were given if applicable.
- Any possible vaccine reactions and how to treat these.
- Follow-up/information as to any further doses required.
- How any personal data will be stored and kept.
People are advised to contact the clinicians who manage their clinical conditions, to check that there are no reasons for them not to receive the vaccine. There is time built in to each appointment for information to be shared and questions to be asked and answered, so that the person invited for the vaccine has an opportunity to discuss any further issues or concerns with the trained vaccinator. The vaccine is only given once the person is fully satisfied that they have all the information they need before proceeding.
After vaccination, all patients are given a leaflet to take away called ‘What to expect after the COVID-19 vaccine’. This contains information on common side effects and what to do if they are mild or more severe.
- Asked by: Alex Cole-Hamilton, MSP for Edinburgh Western, Scottish Liberal Democrats
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Date lodged: Thursday, 11 March 2021
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Current Status:
Answered by Clare Haughey on 24 March 2021
To ask the Scottish Government what action it is taking to improve the time it
takes to (a) collect and (b) publish data relating to deaths by suicide, and when any changes will come into effect.
Answer
Public Health Scotland (PHS) and Police Scotland have been exploring how data on possible deaths by suicide, as recorded by the police, could be provided more timeously, and act as a valid proxy for confirmed deaths by suicide. This data is intended to inform local and national responses and is not intended to be published. It is now anticipated that this exploratory analysis will be completed by Summer 2021. As part of the exploratory phase, the viability and timing of the implementation of this work will be confirmed.
National Records for Scotland (NRS) validate and publish data annually on confirmed deaths by suicide, usually in June for the previous calendar year. PHS use this data to publish additional analyses to inform suicide prevention, which includes trends by deprivation and comparison with other countries. These analyses are published via the Scottish Public Health Observatory and form part of the Scottish Suicide Information Database. The publication schedule is set each year once it is known when the data will be published by NRS. It can take time for NRS to accurately classify the cause of death as a death by suicide, particularly if post-mortem toxicology tests are needed.
- Asked by: Alex Cole-Hamilton, MSP for Edinburgh Western, Scottish Liberal Democrats
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Date lodged: Wednesday, 10 March 2021
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Current Status:
Answered by Mairi Gougeon on 24 March 2021
To ask the Scottish Government how many sputum samples have been tested in the past year in relation to a diagnosis of bronchiectasis.
Answer
The information requested is not held centrally.
- Asked by: Alex Cole-Hamilton, MSP for Edinburgh Western, Scottish Liberal Democrats
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Date lodged: Thursday, 11 March 2021
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Current Status:
Answered by Clare Haughey on 24 March 2021
To ask the Scottish Government when data on suspected suicides using the Police Scotland STORM database will be available; whether the data will be published, and whether it will allow for comparison of pre-and post-COVID-19 trends.
Answer
As indicated in the responses to S5W-36124 and S5W-36125 on 24 March 2021, Public Health Scotland is currently considering how more timely data on possible deaths by suicide might be produced. This involves work with Police Scotland to explore the potential use of anonymised data from the STORM database. Exploratory work to determine the viability and implementation of such an approach is currently underway, and due to be completed in Summer 2021.
The National Statistics on probable suicides (deaths which are a result of intentional self-harm or events of undetermined intent) will continue to sit with the National Records of Scotland. The next release, covering data for 2020 will be published in June 2021.
All answers to written Parliamentary Questions are available on the Parliament's website, the search facility for which can be found at http://www.parliament.scot/parliamentarybusiness/28877.aspx
- Asked by: Alex Cole-Hamilton, MSP for Edinburgh Western, Scottish Liberal Democrats
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Date lodged: Thursday, 11 March 2021
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Current Status:
Answered by Clare Haughey on 24 March 2021
To ask the Scottish Government on what date will reliable real-time data to inform local and national suicide prevention be available, following reports on 3 October 2021 that the National Suicide Prevention Leadership Group and Public Health Scotland are investigating ways to extract such data.
Answer
Public Health Scotland and Police Scotland have been exploring the sharing of more timely data recorded by Police Officers where they attend a possible death by suicide. The purpose of this work is to determine whether Police Scotland data on possible completed suicides can provide more timely and a valid proxy for confirmed deaths by suicide. It is now anticipated that this exploratory analysis will be completed by Summer 2021.
Police Scotland data on possible deaths by suicide may not include all deaths by suicide, as it might not always be obvious that the death is a result of completed suicide, or there might be a need to wait for toxicology reports. As such, it is unlikely to be appropriate for formal publication but rather to inform local and national approaches.
As part of the exploratory phase, the viability and timing of the implementation of this work will be confirmed.
- Asked by: Alex Cole-Hamilton, MSP for Edinburgh Western, Scottish Liberal Democrats
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Date lodged: Tuesday, 09 March 2021
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Current Status:
Answered by Mairi Gougeon on 23 March 2021
To ask the Scottish Government when amateur football will be permitted to resume under the revised Strategic Framework.
Answer
From 12 March, contact sport for under 12s, such as football, was permitted to re-start, in accordance with the Scottish FA guidelines. Football for young people between 12 and 17 is scheduled to re-start on 5 April. On 16 March, the First Minister set out a firmer timetable for the easing of restrictions adding that a revised Strategic Framework document will be published in due course.
- Asked by: Alex Cole-Hamilton, MSP for Edinburgh Western, Scottish Liberal Democrats
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Date lodged: Thursday, 11 March 2021
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Current Status:
Answered by John Swinney on 23 March 2021
To ask the Scottish Government whether its COVID-19 guidance for pre-school children mixing in outdoor playgrounds differs from that for school children in primary one mixing in outdoor play areas, and what the reasons are for its position on this matter.
Answer
Outdoor play and learning is an integral part of the early learning and childcare offer in Scotland and it is common for children to experience free-flow access to the outdoors in these settings. The Coronavirus (COVID-19) guidance for early learning and childcare services also explains that, given that the risks of transmission are much lower outdoors, ELC provision should maximise opportunities for outdoor play and experiences. The ELC guidance therefore makes no distinction between children mixing indoors and outdoors. Children should remain within the same groups wherever possible. The appropriate size of groups will depend on the age and overall number of children, and the layout of the setting but the guidance states that it would be reasonable for children to be managed in groups up to the size encountered in primary school, for example no more than 25 to 33 children in any one group. Children in ELC are not required to physically distance from each other, or from adults, either indoors or outdoors.
Similarly, the Coronavirus (COVID-19): Guidance on reducing the risks from COVID-19 in schools explains that, on the basis of the scientific advice, and subject to all other risk mitigation measures, there is no requirement for physical distancing between primary school children. On 16 March the First Minister announced children younger than 12 remain able to mix in larger groups and do not count towards the limit placed on groups of adults or older children.
- Asked by: Alex Cole-Hamilton, MSP for Edinburgh Western, Scottish Liberal Democrats
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Date lodged: Thursday, 11 March 2021
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Current Status:
Answered by Richard Lochhead on 23 March 2021
To ask the Scottish Government how it is supporting universities and colleges to host graduation ceremonies in the summer, in light of COVID-19 restrictions.
Answer
The Scottish Government recognises that graduation is an important moment in a student’s life, offering students a chance to celebrate their hard work and achievements. The hosting of graduation ceremonies is an operational matter for individual institutions to determine, and any ceremonies this year will of course have to be planned in line with public health measures. Many colleges and universities have adopted innovative approaches to hosting graduation ceremonies virtually to ensure that the hard work of students is rightly recognised.
The Scottish Government continues to work closely with colleges, universities, NUS Scotland, and trade unions to ensure that guidance is in place to support the safe return of students, with decisions informed by the data on virus prevalence and in line with our updated Strategic Framework. To ensure the continued safety of staff and students, we have published sectoral guidance for colleges and universities, which also signposts to other relevant sectoral guidance for the range of activities institutions may be engaged in.