- Asked by: Mark Griffin, MSP for Central Scotland, Scottish Labour
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Date lodged: Thursday, 20 December 2018
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Current Status:
Answered by Aileen Campbell on 15 January 2019
To ask the Scottish Government how many financial health checks have been conducted under its Financial Health Check service, also broken down by (a) local authority and (b) citizens advice bureau.
Answer
We do not hold this information yet.
- Asked by: Mark Griffin, MSP for Central Scotland, Scottish Labour
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Date lodged: Thursday, 20 December 2018
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Current Status:
Answered by Aileen Campbell on 15 January 2019
To ask the Scottish Government what procurement process was conducted for the provision of its Financial Health Check service.
Answer
The service is grant funded by £3.3 million over two years.
- Asked by: Mark Griffin, MSP for Central Scotland, Scottish Labour
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Date lodged: Thursday, 20 December 2018
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Current Status:
Answered by Aileen Campbell on 15 January 2019
To ask the Scottish Government whether the £3.3 million funding for its Financial Health Check service is performance-linked, and what the criteria are that must be met in order for funding to be released.
Answer
This is a two year project with funding for year two subject to a successful evaluation of year one.
- Asked by: Mark Griffin, MSP for Central Scotland, Scottish Labour
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Date lodged: Thursday, 20 December 2018
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Current Status:
Answered by Aileen Campbell on 15 January 2019
To ask the Scottish Government whether it will publish its service level agreement with Citizens Advice Scotland for delivery of its Financial Health Check service.
Answer
We do not intend to publish the service level agreement.
- Asked by: Mark Griffin, MSP for Central Scotland, Scottish Labour
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Date lodged: Thursday, 20 December 2018
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Current Status:
Answered by Aileen Campbell on 15 January 2019
To ask the Scottish Government what the minimum level of service is for the Financial Health Check service agreed with Citizens Advice Scotland.
Answer
The Financial Health Check service is expected to provide income maximisation support for an additional 15,000 clients each year.
- Asked by: Mark Griffin, MSP for Central Scotland, Scottish Labour
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Date lodged: Thursday, 20 December 2018
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Current Status:
Answered by Aileen Campbell on 15 January 2019
To ask the Scottish Government how many (a) members of staff and (b) volunteers it expects Citizens Advice Scotland to commit to the delivery of the Financial Health Check service.
Answer
To deliver the Financial Health Check service Citizens Advice Scotland (CAS) has employed 5.5 FTE staff:
- 1 Project Manager
- 1.5 x Co-ordinator
- 2 x Administrator
- 1 IT support
CAS has also committed additional staff support from its Senior Management Team, Communications, Marketing and Quality Assurance.
In addition, 12 telephony advisers have been employed by local Citizens Advice Bureaux (CAB) to provide the national telephony support.
We do not yet hold final information on the number of local CAB staff and volunteers providing the face to face support.
- Asked by: Mark Griffin, MSP for Central Scotland, Scottish Labour
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Date lodged: Thursday, 20 December 2018
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Current Status:
Answered by Aileen Campbell on 15 January 2019
To ask the Scottish Government what the requirements are on Citizens Advice Scotland to report statistical information under its agreement to deliver the Financial Health Check service, and how frequently it is required to report this.
Answer
Reports on the overall progress of the service will be submitted to the Scottish Government on a quarterly basis.
- Asked by: Mark Griffin, MSP for Central Scotland, Scottish Labour
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Date lodged: Wednesday, 19 December 2018
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Current Status:
Answered by Shirley-Anne Somerville on 15 January 2019
To ask the Scottish Government for what reason its draft social security charter has not been published, and by what date it will be.
Answer
The draft social security charter was laid for Parliamentary approval on 10 January 2019.
- Asked by: Mark Griffin, MSP for Central Scotland, Scottish Labour
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Date lodged: Tuesday, 18 December 2018
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Current Status:
Answered by Shirley-Anne Somerville on 15 January 2019
To ask the Scottish Government how many Social Security Scotland staff are based at (a) Dundee House, Dundee, (b) High Street, Glasgow, (c) Victoria Quay, Edinburgh, (d) St Andrew's House, Edinburgh, (e) Atlantic Quay, Glasgow and (f) other (i) Social Security Scotland and (ii) Scottish Government premises.
Answer
The Scottish social security system will be directly delivered by Social Security Scotland, through a local presence providing face-to-face advice, supported by administrative functions in our Dundee headquarters and Glasgow.
Location | Number of staff |
Dundee House, Dundee (HQ) | 141 |
High Street, Glasgow | 108 |
Atlantic Quay, Glasgow | 4 |
Victoria Quay, Edinburgh | 2 |
Courtyard Falkirk | 2 |
Kilwinning | 1 |
Saughton House, Edinburgh | 1 |
Stornoway | 1 |
Nineteen Local Delivery Relationship Leads have been recruited and will now start detailed planning for how the service will be delivered in each local area. This service will launch when it is required for devolved benefits.
The Local Delivery Relationship Leads have initially been based in existing Scottish Government offices from which they will design the service.
Social Security Scotland will build up a network of locally based staff supporting people to apply for benefits across all 32 local authorities.
- Asked by: Mark Griffin, MSP for Central Scotland, Scottish Labour
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Date lodged: Wednesday, 09 January 2019
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Current Status:
Taken in the Chamber on 17 January 2019
To ask the Scottish Government what its response is to statistics stating that eligible pensioners in Motherwell and Airdrie received double the number of cold weather payments as those in Bellshill and Coatbridge in 2017-18.
Answer
Taken in the Chamber on 17 January 2019