- Asked by: Carolyn Leckie, MSP for Central Scotland, Scottish Socialist Party
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Date lodged: Monday, 14 June 2004
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Current Status:
Answered by Ross Finnie on 25 June 2004
To ask the Scottish Executive who is responsible for the implementation of waste management strategies for the safe disposal of mercury filters at crematoria.
Answer
Under the Environmental Protection Act 1990 implementation of waste management measures to protect public health andthe environment is the statutory responsibility of those who deposit, treat, keepand/or dispose of waste. The regulatory body, which is responsible for the application of waste management legislation, is the Scottish Environment Protection Agency.
- Asked by: Carolyn Leckie, MSP for Central Scotland, Scottish Socialist Party
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Date lodged: Monday, 14 June 2004
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Current Status:
Answered by Mary Mulligan on 25 June 2004
To ask the Scottish Executive what research has been undertaken into any displacement effects that the development of the crematorium in High Blantyre is likely to have and what associated job losses will occur at Linn and Daldowie crematoria operated by Glasgow City Council.
Answer
This is a matter for South Lanarkshire and Glasgow City Councils to consider. Glasgow City Council have not, however,objected to South Lanarkshire Council about the proposal.
- Asked by: Carolyn Leckie, MSP for Central Scotland, Scottish Socialist Party
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Date lodged: Wednesday, 19 May 2004
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Current Status:
Answered by Cathy Jamieson on 14 June 2004
To ask the Scottish Executive whether the wage rates paid to security staff employed by Reliance Secure Task Management Ltd are sufficient to ensure the safety of the public.
Answer
I have asked Tony Cameron Chief Executive of the Scottish Prison Service to respond. His response is as follows:
Wage rates are a matter for thecompany.
- Asked by: Carolyn Leckie, MSP for Central Scotland, Scottish Socialist Party
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Date lodged: Wednesday, 26 May 2004
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Current Status:
Answered by Malcolm Chisholm on 11 June 2004
To ask the Scottish Executive what changes have been made, or are planned to be made, to the quality control procedures at NHS 24 and what consultation has taken place on such changes.
Answer
A number of measures are inplace to monitor and improve the quality of the NHS 24 service. NHS 24 is developing a businessimprovement approach with staff which is focused on operational and clinical improvementof the service, and is introducing “mystery shopping” this month to measure thequality and outcome of calls. My answer to question S2W-8631 on 11 June 2004,provides further information on this.
NHS 24 carriesout an audit to monitor the accuracy of the information collected from callerswhich is passed to other NHS partners. It takes allcomplaints very seriously and these are used in feedback to staff to improvethe quality of the service. NHS 24 reviews a percentage of calls taken by everymember of staff on a monthly basis. This is a process agreed with staff thataims to offer patients a high quality experience. NHS24 conducts caller surveys which are used to inform continuous improvementplans. 95% of callers indicate that they are satisfied and like the service.
All of theseactivities are delivered in consultation and in partnership with NHS 24 staffthrough NHS 24’s Partnership Forum, and with NHS board and GP partners.
The NHS 24 VoicesForum which is drawn from members of the public offers NHS 24 the opportunity tohear views from patients and callers.
- Asked by: Carolyn Leckie, MSP for Central Scotland, Scottish Socialist Party
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Date lodged: Wednesday, 26 May 2004
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Current Status:
Answered by Malcolm Chisholm on 11 June 2004
To ask the Scottish Executive whether it plans to use "mystery shopping" as a system of quality control accross NHS services.
Answer
“Mystery shopping” as asystem of monitoring and improving quality began operation with NHS 24 on 1 June 2004.
- Asked by: Carolyn Leckie, MSP for Central Scotland, Scottish Socialist Party
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Date lodged: Tuesday, 25 May 2004
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Current Status:
Answered by Nicol Stephen on 10 June 2004
To ask the Scottish Executive, further to the answer to question S2W-8107 by Nicol Stephen on 21 May 2004, on what statutory basis organisations, other than the road authority or a concessionaire with lawfully assigned powers, are permitted to demand or collect tolls on the Skye Bridge.
Answer
No other organisations arepermitted to demand or collect tolls on the Skye Bridgeunless operating as contractors or agents.
- Asked by: Carolyn Leckie, MSP for Central Scotland, Scottish Socialist Party
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Date lodged: Wednesday, 26 May 2004
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Current Status:
Answered by Nicol Stephen on 10 June 2004
To ask the Scottish Executive, further to the answer to question S2W-8105 by Nicol Stephen on 21 May 2004, in what sense it considers the toll regime for the Skye Bridge to be "discredited".
Answer
Ministers regard the tollregime for the Skye Bridge to be “discredited” in every sense.
- Asked by: Carolyn Leckie, MSP for Central Scotland, Scottish Socialist Party
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Date lodged: Wednesday, 26 May 2004
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Current Status:
Answered by Malcolm Chisholm on 10 June 2004
To ask the Scottish Executive, further to the answer to question S2W-8040 by Malcolm Chisholm on 24 May 2004, whether it will provide a breakdown of the costs of (a) management and administration staff paid on the A&C scale up to grade 4, (b) management and administration staff on the senior managers' scale, (c) management and administration staff at grade 5 and above and (d) external consultancy and temporary adviser appointments in each year from 1995 to 2003 broken down by NHS board.
Answer
The information required to providea breakdown of management and administration staff costs by grades is not collectedby the Health Department. It is therefore not possible to provide the analysis ofcosts requested.
- Asked by: Carolyn Leckie, MSP for Central Scotland, Scottish Socialist Party
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Date lodged: Wednesday, 19 May 2004
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Current Status:
Answered by Malcolm Chisholm on 9 June 2004
To ask the Scottish Executive how many, and which, maternity units are currently operating under the appropriate staffing establishments.
Answer
The Scottish Executive Health Department has endorsed, in principle, the recommendations madein the
Nursing and Midwifery Workload & Workforce Planning Project.Action on these recommendations is being taken forward both at NHS board andnational level to timescales defined within the report.
Currently, there is nonationally-recognised appropriate staffing establishment for maternity units inNHSScotland. Rather, it is the responsibility of individual NHS boards to meetthe needs of their local population and to ensure safe delivery of clinicalservices, taking account of the staffing establishment.
At a national level, the recently-establishedNational Maternity Services Workforce Planning Group will be consideringdifferent models of care within maternity services and the associatedimplications for training and competency.
- Asked by: Carolyn Leckie, MSP for Central Scotland, Scottish Socialist Party
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Date lodged: Wednesday, 19 May 2004
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Current Status:
Answered by Peter Peacock on 2 June 2004
To ask the Scottish Executive when its national review of early years will begin and whether it will include the pay and career structure of nursery nurses.
Answer
The full remit of the reviewis still being considered and an announcement will be made shortly.
