To ask the Scottish Executive whether it will provide details of the procedure in place in respect of the arrangements between the First Minister’s residence and NHS 24.
Arrangements have been in place prior to devolution to ensure the provision of appropriate medical assistance where necessary for people attending Bute House, which is used for overnight stays as well as for regular Scottish Executive business. These arrangements are kept under close and constant review. The arrangements apply to all persons using Bute House, including staff, visitors, contractors and ministers, including the First Minister.
Standing instructions are that where someone falls ill or sustains an injury and appears to need medical attention, a call is made to the Scottish Ambulance Service. The ambulance service operator will decide, using standard procedures and on the basis of information provided by the person calling from Bute House, whether it is necessary to send an ambulance. Where this action is not considered necessary, the Bute House caller will be advised to call NHS 24. NHS 24 has put in place a standard procedure for dealing appropriately with calls from Bute House, to ensure confidentiality and consistency. Where, following assessment of information provided by the Bute House caller, NHS 24 decides that medical attention is required NHS 24 will (in line with the standard procedure) either provide advice to the caller about how best to obtain this attention, or arrange for a healthcare worker from NHS Lothian to make a home visit to Bute House. The precise arrangements will depend on whether the call has been made during or outwith working hours, as well as on the symptoms and other circumstances.
These arrangements help to ensure that any person who falls ill or sustains an injury in Bute House receives appropriate medical care. Bute House is the only Scottish Executive building which is categorised as a residence, and procedures to ensure that residents, including visiting dignitaries etc, have access to medical advice or assistance have been in place for some time. These procedures support the day-to-day management and security of the building. They do not in any way affect the services provided by NHS 24 to the general public.