To ask the Scottish Government what it can do to ensure that care homes are resourced properly with both care and cleaning staff.
The national clinical and practice guidance for adult care homes which was first published on 13 March and updated on 26 March and 15 May, recognises the need for additional staffing within care homes to manage the impact of COVID-19. The guidance suggests that additional staff are likely to be required to support measures such as shielding, physical distancing and caring for those being isolated to support and enable compliance with Infection Prevention Control measures including the need for enhanced cleaning schedules to reduce transmission of infection are essential at this time.
Care home providers are responsible for ensuring adequate staffing to care for residents and carry out enhanced cleaning schedules drawing on their contingency plans at this time to meet the needs of individuals. If the Care Inspectorate becomes aware of peoples’ needs not being met by there not being enough staff, it can require the service to act to improve this. The Care Inspectorate retain the discretion to impose conditions about staffing, or any other matter, on any individual care service where that is necessary to ensure people experience high quality care.
To support care homes to identify staffing requirements during COVID, a safety huddle template and professional judgment template have been developed in conjunction with the care home sector and should be used to help care homes identify residents’ care need and associated staffing requirements. This can also be used to identify where changes to skill mix and additional clinical input is required to support the changing needs or complexity of residents. The safety huddle template should be used on a daily basis to enable care homes to identify and escalate concerns. The template is designed to reduce the need to collect multiple sources of information as the information in the template can be used to inform the Care Inspectorate staffing ‘rag status’, Health and Social Care Partnerships and Public Health requirements.
Where there are staffing challenges, care homes will be supported as necessary by local partners such as NHS Boards and Local Authorities. In addition, the Scottish Government has been working to get students and social care retirees and returners into social care as quickly as possible, and working with partners to support care homes to recruit additional staff. Employers now have direct access to a recruitment portal developed by the NHS Education Scotland and the Scottish Social Services Council enabling quick and effective redeployment of care workers. A number of staff have already been matched for work in care homes or care at home under the new portal and more will be joining them in the coming weeks.
In terms of additional resource, I confirmed on 12 May that an initial £50 million would be provided to help the social care sector deal with the financial implications of the pandemic. This funding will be released by local authorities through local Mobilisation plans and will allow cash to flow to those parts of the social care sector where additional costs, such as staffing costs, have been incurred, particularly in care home and care at home services.