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Questions and answers

Parliamentary questions can be asked by any MSP to the Scottish Government or the Scottish Parliamentary Corporate Body. The questions provide a means for MSPs to get factual and statistical information.

Written questions must be answered within 10 working days (20 working days during recess)
Other questions such as Topical, Portfolio, General and First Minister's Question Times are taken in the Chamber

Urgent Questions aren't included in the Question and Answers search. There is a SPICe fact sheet listing Urgent and emergency questions.

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Question reference: S6W-13965

Asked by: Craig Hoy, MSP for South Scotland, Scottish Conservative and Unionist Party
Date lodged: Monday, 16 January 2023
Current Status: Answered by Humza Yousaf on 31 January 2023

To ask the Scottish Government how many patients have used the Near Me service in each NHS board area in each month since it was brought into use, broken down by (a) type of appointment and (b) service provided.

Question reference: S6W-14089

Asked by: Craig Hoy, MSP for South Scotland, Scottish Conservative and Unionist Party
Date lodged: Thursday, 19 January 2023
Current Status: Answered by Humza Yousaf on 31 January 2023

To ask the Scottish Government, in light of the commitment in its Digital Health and Care Strategy, what it is doing to develop digital services as part of social care reform.

Through the Digital Social Care programme of work, the Scottish Government is doing a range of things to support social care reform, delivery of which is ongoing. This includes work to support building strong digital foundations, skills and leadership, and enhancing digital services. Further details can be found in ' Care in the Digital Age: Delivery Plan 2022-23 ' and details about the programme can be found here: Digital Social Care | TEC Scotland . An update to the Delivery Plan will be published later this year with delivery priorities for 2023-24, and will include an overview of progress against existing commitments.

Question reference: S6W-13986

Asked by: Craig Hoy, MSP for South Scotland, Scottish Conservative and Unionist Party
Date lodged: Tuesday, 17 January 2023
Current Status: Answered by Humza Yousaf on 31 January 2023

To ask the Scottish Government, in light of the commitment in its Digital Health and Care Strategy, whether it has developed an online triage system, and, if so, how many patients have used the system, and what services they have been directed to, broken down by NHS board.

The Scottish Government supports the further development and implementation of online triage, rather than the development of a single online triage system. An example of this is the recent publication by NHS 24 of their ‘NHS 24 Online’ app, and the Self Help guides on NHS Inform.

We are aware as well of a number of online platforms being used by some GP practices which support triage, and we will continue to develop principles of good access to General Practice through the General Practice Access Short Life Working Group, after which further consideration will be given the use of online triage systems.

Other key developments such as the Digital Front Door will also support enhanced access to services and information to help people better manage their health and care.

Question reference: S6W-13964

Asked by: Craig Hoy, MSP for South Scotland, Scottish Conservative and Unionist Party
Date lodged: Tuesday, 17 January 2023
Current Status: Answered by Humza Yousaf on 31 January 2023

To ask the Scottish Government how much it has spent in each year since 2007 on the provision of access to free Wi-Fi for patients and residents currently being cared for by health and social care services (a) at their bedside and (b) in public areas within their healthcare setting.

Question reference: S6W-13982

Asked by: Craig Hoy, MSP for South Scotland, Scottish Conservative and Unionist Party
Date lodged: Monday, 16 January 2023
Current Status: Answered by Humza Yousaf on 30 January 2023

To ask the Scottish Government what it has done to provide 24-hour digital access to health and social care services through asynchronous communication with patients.

We are currently developing a variety of asynchronous communication pathways across health and care in Scotland. Digital health and care developments provide a form of asynchronous communication including the Remote Health Pathways Programme (including the use of Connect Me), My Diabetes My Way, Renal Patient View, Dynamic Scot and vCreate Neuro. Email can also be used in a range of different ways to facilitate asynchronous communication with patients and, depending on local priorities and circumstances, individual Health Boards and local providers of health services continue to implement asynchronous appointments.

The forthcoming Digital Front Door will also help people to conduct more health and care transactions online. Over time people will be able to self-manage their conditions and communicate with their health and care providers through the application.

Question reference: S6W-14097

Asked by: Craig Hoy, MSP for South Scotland, Scottish Conservative and Unionist Party
Date lodged: Thursday, 19 January 2023
Current Status: Answered by Kevin Stewart on 30 January 2023

To ask the Scottish Government, in light of the commitment in its Digital Health and Care Strategy, how it has increased access to evidence-based digital mental health treatments, products and services.

We have significantly increased access to digital mental health treatments, products and services since the first cCBT treatment was rolled out in 2017. We now have 27 different computerised cognitive behavioural therapy (cCBT) treatments available across all NHS Boards. In 2022 we launched Mind to Mind, a wellbeing site with short videos from advice from clinicians and people with lived experience of mental health services and links to support services. The majority of appointments using Near Me, the video conferencing service available across NHS Scotland, are for mental health and offer people access to support if they are unable or prefer not to attend in-person services.

This increase in cCBT treatments has been gradual, with products being piloted with a small number of Boards before national rollout. From 1 treatment in 2017 this increased to 12 in 2020 to reflect higher demand for digital support during lockdown. This increased to 21 treatments in 2021 including two new products that could be accessed by anyone in Scotland via a link, rather than requiring a referral from a GP or mental health professional. We continue to explore more options around self-referral and the role cCBT treatments play in offering mental health support that is accessible at any time.

Question reference: S6W-14298

Asked by: Craig Hoy, MSP for South Scotland, Scottish Conservative and Unionist Party
Date lodged: Tuesday, 24 January 2023
Current Status: Answered by Keith Brown on 30 January 2023

To ask the Scottish Government on which dates the Cabinet Secretary for Justice and Veterans has visited police stations, fire stations, courts or prisons in the South Scotland region since his appointment in May 2021, and whether it will provide specific details of each visit.

Question reference: S6W-13979

Asked by: Craig Hoy, MSP for South Scotland, Scottish Conservative and Unionist Party
Date lodged: Monday, 16 January 2023
Current Status: Answered by Humza Yousaf on 30 January 2023

To ask the Scottish Government, regarding Scotland's Digital Health and Care Strategy, whether it has developed a fully interactive "Front Door", and how many people have accessed it, broken down by (a) whether the method of access was (i) online and (ii) via mobile and (b) NHS board.

The Digital Front Door is currently in the programme startup phase of its development and is not currently a live service. The commitment is to introduce an interactive ‘Front Door’ by the end of this Parliament in 2026, following public consultation and engagement.

This will be an irritative development and there will be a phased approach to implementation. As set out in our Delivery Plan we expect the first version of the Digital Front Door being available for release in autumn/winter 2023 and this will be accompanied by an implementation plan.

Question reference: S6W-13980

Asked by: Craig Hoy, MSP for South Scotland, Scottish Conservative and Unionist Party
Date lodged: Monday, 16 January 2023
Current Status: Answered by Humza Yousaf on 30 January 2023

To ask the Scottish Government what it has done to enable patients to have more control over their health and care information since publishing its Digital Health and Care Strategy in October 2021.

The Digital Health and Care Strategy was further reinforced in November 2022 with the publication of the Digital Health and Care Delivery Plan . In addition, a Data Strategy for health and care is due to be published early this year, which was consulted on extensively throughout 2022. This included public consultation, including in relation to patients' use of their own health and care information.

One of the core ambitions of the Data Strategy is to: empower the people of Scotland by giving individuals clear and easy access to, and the ability to manage and contribute to, their own health and social care data where it is safe and appropriate to do so. To achieve this, we will confirm data sources and data sets that are safe to be consistently shared. Data access will be enabled through the implementation of the Digital Front Door.

Question reference: S6W-13967

Asked by: Craig Hoy, MSP for South Scotland, Scottish Conservative and Unionist Party
Date lodged: Monday, 16 January 2023
Current Status: Answered by Humza Yousaf on 30 January 2023

To ask the Scottish Government what targets are in place for the Near Me service to determine whether it has been a success.

We do not set national targets for its implementation nor intend to do so. We are actively encouraging a public centred care approach which allows people to access services in a way which is comfortable and convenient for them. Where appropriate clinically and for the individual, everyone should have the choice of attending appointments via an easy and convenient Near Me video call and having this as an option has expanded public choice. Feedback can be provided at the end of each Near Me call through a survey and satisfaction rates from those who complete the survey remain high at 97%.