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The Scottish Government recognises the opportunities of digital options in health and social care, particularly in rural areas where such services can help to reduce travel and address potential inequality. The Digital Health and Care Strategy’s Delivery Plan 2024-25 sets out our priorities for implementation and references a number of examples that are already helping to address challenges.

Although these programmes are nationwide and not targeted specifically at rural communities, these examples are known to provide support:

• The online consultation service Near Me that provides flexibility and reduces the need for travel where people may face transport of financial pressures, saving an estimated 70 million travel miles to date. Now a mainstream service, it provides some 30,000 online consultations a month.
• The Connect Me self-monitoring service supports people at home, allowing them to provide information about their wellbeing through text message, an app, or online. The service has supported over 107,000 people with hypertension alone.
• Digital Mental Health services continue to offer additional support, with some 74,000 referrals in the past year.? These deliver a range of mental health therapies and increased access for those who wish to use them.

The Digital Health and Care Strategy’s Delivery Plan is monitored for progress through the year and will be updated for 2025-26.

The Scottish Government is investing over £2.5 million in 2024-25 to support the mental health and wellbeing of health and care staff, reaffirming its commitment to their invaluable work. These resources include confidential mental health treatment through the Workforce Specialist Service and access to psychological therapies and interventions. Prioritising these treatment and therapeutic programmes reflects our commitment to offer care and support to those staff suffering from burnout, stress, anxiety and other conditions.

To ensure wellbeing support and advice is accessible to staff across Scotland, the National Wellbeing Hub offers a range of self-care wellbeing resources and signposting to relevant mental health and support services. Further, the National Wellbeing Helpline delivered by NHS 24 provides a 24/7 compassionate listening service which is available to all health and social care staff.

Specifically for healthcare workers in rural regions, Scottish Government are supporting the delivery of a pilot of online monthly reflective groups aimed at supporting GPs working in rural communities. These groups will provide participating GPs with a facilitated, confidential environment to connect with peers, to explore and receive support on any of the challenges they face in their work as a GP. To support the sustainability of this career enhancing activity, Scottish Government is also supporting the delivery of reflective practice groups facilitator training due to start in early 2025.

The Scottish Government supports employers to overcome barriers for those experiencing the menopause in several ways.

Social media management includes the management of Scottish Government social media accounts across platforms, and the directly related services comprise organic content production and outreach to secure content from creators and influencers.

The existing Scottish Government Records Management Health and Social Care Code of Practice (Scotland) 2024 has guidance on managing health records of people who identify as transgender. This links to guidance from the Medical and Dental Defence Union of Scotland, the General Medical Council and NHS National Services Scotland (NSS). It was recognised in 2020 that it was an area under development, and subsequently the Scottish Government's Chief Statistician issued guidance for public bodies on the collection of data on sex and gender in 2021. The Records Management Code of Practice for Health and Social Care 2024 incorporates the Chief Statistician's guidance along with feedback from stakeholders, providing further guidance to NHS Boards.

I refer the member to the answer to question S6W-33304 on 24 January 2025. All answers to written parliamentary questions are available on the Parliament's website, the search facility for which can be found at https://www.parliament.scot/chamber-and-committees/questions-and-answers

I refer the member to the answer to question S6W-33304 on 24 January 2025. All answers to written parliamentary questions are available on the Parliament's website, the search facility for which can be found at https://www.parliament.scot/chamber-and-committees/questions-and-answers

We continue to develop the capabilities of the National Digital Platform (NDP), with core components that will enable individual access, such as standards-based data storage and integration, and access controls and user authentication for the workforce now largely in place.

However, the Platform itself will not provide patients digital access to their medical records or the ability to book appointments, rather it will power the underlying data requirements and systems integration for digital services that are public facing such as the Scotland-wide national vaccine service or the development of a Digital Front Door.

The Recommended Summary Plan for Emergency Care and Treatment digital application that is deployed on NDP is currently live in multiple health boards. In the past year, the platform has supported the delivery of the ANIA Digital Dermatology Pathway and will be providing the single source of the truth for Medical Devices Data as part of the Scan for Safety Programme in 2025-26.

The platform will be used to deliver the Digital Front Door service - an online app for patients which will begin to be rolled out in December 2025. The national roll out of this service will be incremental, starting in Lanarkshire. It will allow people to access and manage their hospital appointments online, receive communications, find local services, and access and update their personal information from day one. This will be the first step in a nationally committed, five-year programme for the Programme for Government 2024-25 commitment in launching a new personalised digital health and social care service.

Through our vision for ‘a Scotland where people live longer, healthy and fulfilling lives we are focused on improving the health of the population. Small and medium enterprises (SMEs) are the lifeblood of the Scottish economy and so we want to create an economy that prioritises the wellbeing of staff and employees of SMEs.

The Scottish Government supports the Healthy Working Lives (HWL) initiative, hosted by Public Health Scotland, which offers a range of materials to support employers on all aspects of work-related health promotion and ill health prevention, return to work and workplace safety.

The Scottish Government funds Working Health Services Scotland (WHSS), a service delivered by individual territorial health boards that provides occupational health advice and support for people who are self-employed or working in companies with 250 or less employees and have a health condition or injury which they feel is impacting on their work. This service is coordinated by Salus Occupational health, safety and return to work services (NHS Lanarkshire), who work in partnership with all 14 NHS Health boards delivering the service, including coverage across rural areas.

The Scottish Government, through the National Information Governance Programme and the Digital Health and Care Directorate, supports NHS boards by providing comprehensive guidance on enabling patients to access their medical records. Guidance includes the Records Management Code of Practice, the Confidentiality Code of Practice, and patient-facing guidance on NHS Inform explaining to patients what happens to and how they can access their personal data. Guidance is co-produced through a collaborative Information Governance community from across the NHS landscape, ensuring it reflects shared best practices and is centred on patient needs. This engagement with the NHS Information Governance community provides a valuable feedback loop to monitor compliance with such guidance, alongside direct interactions with patients, ensuring issues are addressed and mitigated accordingly.

A reassuring indicator of compliance within this feedback loop is the positive outcome of the recent ICO audit of health boards, underpinning our determination to ensure full transparency to patients and the wider public.