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This is an operational matter for ScotRail. The member may wish to contact ScotRail directly.

This is an operational matter for ScotRail. The member may wish to contact ScotRail directly.

Network Rail has an overall responsibility of the Scottish rail network infrastructure and Office of Rail and Road (ORR) holds Network Rail to account for the delivery of its obligations.

ORR publishes its quarterly and periodic (4-weekly) statistics on punctuality, reliability and causes of delay for passenger trains operating on the mainline network in Great Britain on its website: Passenger rail performance | ORR Data Portal .

Transport Focus carries out passenger satisfaction surveys on behalf of all train operating companies on the GB Rail network. In the last survey published in September 2023, ScotRail achieved one of the highest independent passenger satisfaction survey results amongst UK train operators, at 91%. This is a 2% increase from its previous score of 89% between December 2022 and March 2023.

It also represents a 1% increase in overall satisfaction with ScotRail since it came into public ownership.

We commenced the issuing of reusable nappy kit vouchers via a QR code at the start of September 2023, giving parents the option to register for the reusable nappy kits by QR code or by post.

Data from our Baby Box Managing Agent covering the period September 2023 to January 2024 shows that they have received 1,332 applications by post and 101 applications via the QR code. The following table provides a breakdown by month.

The Isle of Skye remains one of Scotland’s most popular tourist destinations. The increase in traffic over the Skye Bridge, which is part of the A87 trunk road, is reflective of its continuing popularity and as a route for those travelling to the Western Isles and to the Island of Raasay by ferry.

This government recognises that increased traffic also creates challenges. That is why, along with maintaining and ensuring resilience of the trunk road, we are upgrading the A87/A855 junction in Portree. This aims to improve safety for all road users, with work due to commence in this financial year. More widely we are investing approximately £4.65 million in 2023-24 on maintaining the A87 trunk road, which includes the section from the Skye Bridge to the port of Uig.

Longer term, the second Strategic Transport Projects Review recommends that investment on the A87 and wider trunk road network is targeted at maintaining a network of roads which are safe, resilient and adapted to deal with the impacts of climate change.

Improvement to local roads and transport infrastructure remain the responsibility of the Highland Council.

It is the responsibility of Registered Social Landlords and Local Authorities to address potentially unsafe cladding however as the current pilot was initially established as being tenure neutral, out of 28 assessments that are currently live, 7 at time of entry were registered as social landlords or housing associations.

Transport Scotland’s Operating Company for the A83, BEAR Scotland, has recently carried out surveys on the road during very heavy rain conditions. During the severe weather event of 6th to 8th of October 2023, both Council maintained and Trunk roads were affected by landslides as well as localised flooding however there is no evidence to suggest the A83 is regularly restricted to single file traffic for any significant lengths of time. BEAR Scotland will continue to manage and maintain the A83 in accordance with Transport Scotland’s robust maintenance contracts.

This section of the A83, in common with the rest of the trunk road network, is subject to a variety of inspections and surveys. Weekly safety inspections are carried out to identify defects that represent an immediate hazard, which are then required to be repaired within specified timescales.

In some cases where no designed drainage system exists this will be considered as an improvement or vulnerable location scheme and prioritised accordingly. Interventions may include enhanced management and maintenance to physical intervention being carried out when funding is approved by Transport Scotland.

Cyclic maintenance is also undertaken annually to ensure that all drainage assets on the trunk road are clean and functioning to their maximum capacity. This includes cleaning gullies and manholes, re-cutting grips and jetting piped grips annually and harrowing filter drain material every three years.

As set out in the Housing (Cladding Remediation) (Scotland) Bill, Scottish Ministers will specify the standards of the Single Building Assessment. Following a robust tendering process, we have appointed an independent contractor to develop an end-to-end Single Building Assessment. The specification will be informed by stakeholder engagement as well as drawing on experience from the pilot phase of the Cladding Remediation Programme.

All buildings within the pilot phase of the Cladding Remediation Programme are due to be on a Single Building Assessment pathway by Summer 2024, as set out in the First Minister's policy priority mandate letter to the Cabinet Secretary for Social Justice.