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Questions and answers

Parliamentary questions can be asked by any MSP to the Scottish Government or the Scottish Parliamentary Corporate Body. The questions provide a means for MSPs to get factual and statistical information.

Written questions must be answered within 10 working days (20 working days during recess)
Other questions such as Topical, Portfolio, General and First Minister's Question Times are taken in the Chamber

Urgent Questions aren't included in the Question and Answers search. There is a SPICe fact sheet listing Urgent and emergency questions.

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Question reference: S6W-09518

Asked by: Katy Clark, MSP for West Scotland, Scottish Labour
Date lodged: Thursday, 30 June 2022
Current Status: Answered by Jenny Gilruth on 28 July 2022

To ask the Scottish Government, further to the answer to question S6W-06701 by Jenny Gilruth on 17 March 2022, whether it will provide an update on the timescales for carrying out the (a) community needs and (b) market assessments.

Question reference: S6W-09527

Asked by: Richard Leonard, MSP for Central Scotland, Scottish Labour
Submitting member has a registered interest.
Date lodged: Thursday, 30 June 2022
Current Status: Answered by Jenny Gilruth on 28 July 2022

To ask the Scottish Government what discussions it has had with the UK Government on the potential impact of the reported low-wage crewing model, imposed by P&O Ferries, on seafarers working for other ferry operators.

Question reference: S6W-09528

Asked by: Richard Leonard, MSP for Central Scotland, Scottish Labour
Submitting member has a registered interest.
Date lodged: Thursday, 30 June 2022
Current Status: Answered by Jenny Gilruth on 28 July 2022

To ask the Scottish Government what recent discussions it has had with the ports industry in Scotland regarding the UK Government’s legislative response to P&O Ferries replacement of seafarers in Scotland with agency crew, reportedly being paid below the minimum wage, from 17 March 2022.

Question reference: S6W-09478

Asked by: Alexander Burnett, MSP for Aberdeenshire West, Scottish Conservative and Unionist Party
Date lodged: Thursday, 30 June 2022
Current Status: Answered by Angus Robertson on 28 July 2022

To ask the Scottish Government what plans it has to translate the full 72-page publication, Independence in the Modern World. Wealthier, Happier, Fairer: Why Not Scotland?, into other languages.

Question reference: S6W-09493

Asked by: Sharon Dowey, MSP for South Scotland, Scottish Conservative and Unionist Party
Date lodged: Thursday, 30 June 2022
Current Status: Answered by Jenny Gilruth on 28 July 2022

To ask the Scottish Government what further upgrades it has planned for the A77 in 2022.

The Scottish Government is committed to improving safety on our trunk roads including the A77. While there are no road improvement schemes or upgrades planned for the A77 in 2022, £6.75m has been allocated for the A77 through our provisional road maintenance programme for financial year 2022-23.

The Scottish Government has invested over £105 million on the A77 since 2007 to March 2022 to ensure its safe and efficient operation. In addition, we have spent approximately £64 million on five separate road schemes on the A77 including the recent completion of the £29m Maybole bypass which opened in January 2022 .

Question reference: S6W-09479

Asked by: Dr Alasdair Allan, MSP for Na h-Eileanan an Iar, Scottish National Party
Date lodged: Thursday, 30 June 2022
Current Status: Answered by Jenny Gilruth on 28 July 2022

To ask the Scottish Government whether the new booking system for CalMac Ferries, Ar Turas, will gauge unmet demand for ferry services, and, if not, what systems can be put in place to ensure that unmet demand is recorded.

CalMac has noted that it is not possible to measure unmet demand using booking systems, including the eBooking solution being delivered by the Ar Turas Programme. We understand the desire to measure bookings “not made” for a specific set of reasons, principally vessel capacity on peak-demand sailings.

CalMac has been running a working group with a number of CalMac Community Board members during the last 18 months to help clarify and support understanding of measures that can be tracked. The group has explored a range of ideas and CalMac has developed a number of reports designed to support enhanced understanding of how and when vehicle bookings are made, amended, cancelled and the resulting impact on capacity. These requirements have been taken-forward for delivery against the improved data that the new system will capture.

A number of these items have already been made available in monthly Ferry User Group performance reporting packs.

Question reference: S6W-09452

Asked by: Liam Kerr, MSP for North East Scotland, Scottish Conservative and Unionist Party
Date lodged: Wednesday, 29 June 2022
Current Status: Answered by Jenny Gilruth on 28 July 2022

To ask the Scottish Government how many complaints from (a) passengers and (b) staff were received by ScotRail services between 1 and 31 May 2022, broken down by the reason for the complaint.

The number of passenger complaints received by ScotRail, through their official complaints process, is set out in the following table for the period 1 and 31 May 2022. The complaints may involve incidents that occurred before 1 May 2022.

The average recorded number of complaints per period for previous years is as follows:-

2019-2020 - 1,664 complaints

2018-2019 - 2,064 complaints

The figure for 1 April to 30 April 2022 is 1,144. The figure of 2,006 complaints for May 2022 is higher than April 2022 as this May period was when several services were impacted due to driver shortages and the subsequent temporary timetable that was introduced on 23 May 2022. The temporary timetable that was in place until 20 July 2022 aimed to provide the best possible service to as many passengers as possible with the available resources.

ScotRail do not record staff complaints and therefore the information is not available.

Complaint Categories	1 – 31 May 2022
Train Service Performance	587
Policy And Product	324
Timetable	270
Staff	243
1 st Class	130
Capacity	128
Environment	46
Ticket Buying Facilities	37
Promotions	34
Information Provision	33
Customer Provisions	32
Rail Replacement	32
Safety & Security	26
Assisted Travel	25
Station Facilities	19
Cycles	17
Smartcard	9
Double Debit	8
Contact Centre	6
Total	2,006

Question reference: S6W-09456

Asked by: Liam Kerr, MSP for North East Scotland, Scottish Conservative and Unionist Party
Date lodged: Wednesday, 29 June 2022
Current Status: Answered by Jenny Gilruth on 28 July 2022

To ask the Scottish Government how many public electric vehicle (EV) charging points were installed in Scotland between 1 June 2021 and 31 May 2022.

Question reference: S6W-09515

Asked by: Katy Clark, MSP for West Scotland, Scottish Labour
Date lodged: Thursday, 30 June 2022
Current Status: Answered by Jenny Gilruth on 28 July 2022

To ask the Scottish Government, further to the answer to question S6W-06701 by Jenny Gilruth on 17 March 2022, what the cost was of the (a) community needs and (b) market assessments of the Clyde and Hebrides Ferry Service routes undertaken to inform the Ferries Plan 2013-2022.

Question reference: S6W-09519

Asked by: Katy Clark, MSP for West Scotland, Scottish Labour
Date lodged: Thursday, 30 June 2022
Current Status: Answered by Jenny Gilruth on 28 July 2022

To ask the Scottish Government, further to the answer to question S6W-06701 by Jenny Gilruth on 17 March 2022, whether it will provide an update on any invitations to external consultants to tender for contracts related to the (a) community needs and (b) market assessments.