Seòmar agus comataidhean

The information requested is not held centrally. NHS trust chief executives at the acute hospital trusts which host Scotland's cancer centres will be able to provide information locally - Grampian University Hospitals NHS Trust, Tayside University Hospitals NHS Trust, Lothian University Hospitals NHS Trust, North Glasgow University Hospitals NHS Trust and Highland Acute Trust. Contact details are available online at: www.show.scot.nhs.uk.

I have not received any representations concerning difficulties in contacting the Student Loans Company. The company has specific performance targets on answering telephone calls and acknowledging and responding to complaints, its performance against which is recorded in the company's annual report. I am aware that callers to the Student Awards Agency for Scotland may sometimes refer to difficulties in contacting the company by telephone.

No specific guidance is given to the Student Loans Company on the use of tracing companies. The company is responsible for following established procedures on inviting tenders for the subcontracting of its debt recovery function.

The following table shows, by NHS board areas for the years 1994-98, the number of patients diagnosed with cancer and percentage of the population served by Scotland's five cancer centres. However, it should be noted that oncology services are provided through regional managed clinical networks which transcend NHS board boundaries.

Cancer centre area	Period of diagnosis	Number of cases	Percentage of population
Aberdeen (Grampian, Orkney and Shetland)	1994 1995 1996 1997 1998	2,607	0.45
		2,678	0.47
		2,579	0.45
		2,594	0.45
		2,668	0.47
Dundee (Tayside)	1994 1995 1996 1997 1998	2,028	0.51
		2,125	0.54
		2,231	0.57
		2,100	0.54
		2,140	0.55
Edinburgh (Lothian, Fife, Borders, Dumfries and Galloway)	1994 1995 1996 1997 1998	6,906	0.51
		6,990	0.51
		7,461	0.54
		7,037	0.51
		6,632	0.48
Glasgow (Argyll & Clyde, Ayrshire & Arran, Forth Valley, Glasgow and Lanarkshire)	1994 1995 1996 1997 1998	12,637	0.49
		12,522	0.49
		13,411	0.53
		12,983 12,550	0.51 0.49
Inverness (Highland, Orkney and Shetland)	1994 1995 1996 1997 1998	1,189	0.50
		1,141	0.48
		1,192	0.50
		1,312	0.55
		1,422	0.60

Notes: 1. 1998 is the most recent year for which complete cancer registration information is available.2. There are likely to be cross-boundary flows (for example of Dumfries & Galloway patients seen in Glasgow; Fife residents seen in Dundee) which have not been accounted for in these calculations.

Cancer is one of three clinical priorities for the Scottish Executive and for NHSScotland. The Executive is committed to year-on-year increases in the unified budget allocations made to NHS boards. From within these allocations, local NHS management are responsible for planning service provision to meet the needs of their resident populations, including provision for tertiary services from specialist centres such as the Beatson Oncology Centre. Greater Glasgow NHS Board was allocated an initial unified budget of more than £846 million for this year with indicative unified budget allocations of £907.9 million for 2002-03 and £982.3 million for 2003-04.In addition, an additional £40 million is being invested across Scotland over this and the next two years specifically for cancer services. Plans designed to secure improvements in these services, for example, through more rapid diagnosis and shorter waiting times, were announced on 6 November 2001. Of more than £10 million being invested this financial year, more than £5 million will secure improvements in Glasgow and the West of Scotland cancer services.Plans to build a new cancer centre in Glasgow are also being progressed, for which £44 million investment has also been set aside.Implementation/investment plans are available on www.scotland.gov.uk and www.show.scot.nhs.uk and copies have been placed in the Parliament's Reference Centre.

Telecommunications regulation is reserved to the UK government.However, we expect to be consulted by DTI on whether further action is needed, in the light of issues raised during the Atlantic Telecom situation, to ensure the regulatory framework meets the challenges of a competitive market.We have asked DTI to consider the potential to set up an "ABTA" type industry insurance scheme.

The Executive has decided in principle to establish a Scottish Human Rights Commission. No decision has yet been taken on the timetable or on the detailed structure and membership of such a body. I intend to put forward proposals on those issues for consultation during the course of this year. No decision has been taken on the location of a commission.The Executive is clear that a Scottish Human Rights Commission should not in any way cut across the remits of the existing statutory equality bodies. The detailed proposals for the establishment of the commission will be drawn up with that firmly in mind. However, we anticipate that a Scottish commission will want to work closely with these bodies on matters of mutual interest, and we envisage that the new body, once established, will wish to draw up a memorandum of understanding to facilitate this working relationship.

The Minister for Tourism, Sport and Culture is to visit Glasgow museums on 11 February at the invitation of Glasgow City Council.

No target has been set for the private rented sector.

A £25 million programme has been undertaken to upgrade the main shopping streets in the city centre of Glasgow. This was undertaken by Glasgow City Council, in partnership with Scottish Enterprise Glasgow and with European funding. In partnership with the council a range of events are supported throughout the year which promote Glasgow as a vibrant city. Events supported include Glasgow Air Fair and summer in the city events. Over the last three years, Scottish Enterprise Glasgow has provided funding of £225,000, to the City Centre Partnership, for a range projects in the city centre, including the retail sector. Over the last two years Scottish Enterprise Glasgow has funded £20,000 each year for a television advertising campaign to promote Glasgow as the place to shop at Christmas.Greater Glasgow and Clyde Valley Tourist Board, with support of £125,000 from Scottish Enterprise Glasgow, have secured 237 conferences in the last two years.