Current status: Answered by Neil Gray on 12 March 2025
To ask the Scottish Government what its position is on the availability of unscheduled care services in the NHS, and how it ensures that people can access these.
At the heart of our NHS Scotland Renewal Plan, which is supported by £200 million to address backlogs and improve capacity, is that we have a person-centred, cohesive healthcare system that is built around the patient journey, ensuring appropriate care is provided at home and in community, primary and secondary care settings.
The budget will deliver direct access to specialist Frailty teams in every Emergency Department by summer 2025. This will enable people who experience frailty to be referred directly by GPs and the Scottish Ambulance Service to specialist frailty services as an alternative to admission or attending A&E.
Our Right Care Right Place marketing campaign messaging advises the public on how to access the services they need and help alleviate pressures being felt across the whole of the NHS. By assisting the public, we aim to ensure that A&E resources and the valuable skills of frontline staff are available for those that need emergency care and minimise delays for patients waiting to be seen and treated.