Current status: Answered by Fiona Hyslop on 3 June 2024
To ask the Scottish Government how many complaints ScotRail received in financial year (a) 2021-22, (b) 2022-23 and (c) 2023-24, broken down by the nature of the complaint.
This is an operational matter for Abellio ScotRail for the year 2021-22 and for ScotRail Trains for the years 2022-23 and 2023-24. The member may wish to contact ScotRail directly.