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Seòmar agus comataidhean

Question reference: S6W-27684

  • Date lodged: 20 May 2024
  • Current status: Answered by Fiona Hyslop on 3 June 2024

Question

To ask the Scottish Government how many complaints ScotRail received in financial year (a) 2021-22, (b) 2022-23 and (c) 2023-24, broken down by the nature of the complaint. 


Answer

This is an operational matter for Abellio ScotRail for the year 2021-22 and for ScotRail Trains for the years 2022-23 and 2023-24. The member may wish to contact ScotRail directly.