Question reference: S6W-12316
- Date lodged: 17 November 2022
-
Current status: Answered by Ivan McKee on 24 November 2022
Question
To ask the Scottish Government what representations it can make to EE regarding the reported significant phone signal and broadband disruption for the area of Uig in the Isle of Lewis, which is now reportedly entering its second month of severe issues, and what consideration has been given to such recurring problems during the planning for the remainder of the R100 roll-out, in light of Uig not being expected to be reached by the scheme until 2028.
Answer
Despite the area of telecommunications being wholly reserved to the UK Parliament, the Scottish Government has asked BT and EE to do all it can to resolve the matter on Uig as quickly as possible, given the vital importance of reliable digital connectivity for island communities.
The R100 contracts will deliver a significant number of full fibre connections which will provide future proofed, resilient connectivity for decades to come. The R100 Scottish Broadband Voucher Scheme is also available to those who are unable to access a superfast connection currently, and who are not in commercial or R100 contract build plans, offering up to £5,000 to secure a superfast broadband connection.