The Official Report is a written record of public meetings of the Parliament and committees.
The Official Report search offers lots of different ways to find the information you’re looking for. The search is used as a professional tool by researchers and third-party organisations. It is also used by members of the public who may have less parliamentary awareness. This means it needs to provide the ability to run complex searches, and the ability to browse reports or perform a simple keyword search.
The web version of the Official Report has three different views:
Depending on the kind of search you want to do, one of these views will be the best option. The default view is to show the report for each meeting of Parliament or a committee. For a simple keyword search, the results will be shown by item of business.
When you choose to search by a particular MSP, the results returned will show each spoken contribution in Parliament or a committee, ordered by date with the most recent contributions first. This will usually return a lot of results, but you can refine your search by keyword, date and/or by meeting (committee or Chamber business).
We’ve chosen to display the entirety of each MSP’s contribution in the search results. This is intended to reduce the number of times that users need to click into an actual report to get the information that they’re looking for, but in some cases it can lead to very short contributions (“Yes.”) or very long ones (Ministerial statements, for example.) We’ll keep this under review and get feedback from users on whether this approach best meets their needs.
There are two types of keyword search:
If you select an MSP’s name from the dropdown menu, and add a phrase in quotation marks to the keyword field, then the search will return only examples of when the MSP said those exact words. You can further refine this search by adding a date range or selecting a particular committee or Meeting of the Parliament.
It’s also possible to run basic Boolean searches. For example:
There are two ways of searching by date.
You can either use the Start date and End date options to run a search across a particular date range. For example, you may know that a particular subject was discussed at some point in the last few weeks and choose a date range to reflect that.
Alternatively, you can use one of the pre-defined date ranges under “Select a time period”. These are:
If you search by an individual session, the list of MSPs and committees will automatically update to show only the MSPs and committees which were current during that session. For example, if you select Session 1 you will be show a list of MSPs and committees from Session 1.
If you add a custom date range which crosses more than one session of Parliament, the lists of MSPs and committees will update to show the information that was current at that time.
All Official Reports of meetings in the Debating Chamber of the Scottish Parliament.
All Official Reports of public meetings of committees.
Displaying 1377 contributions
Social Justice and Social Security Committee
Meeting date: 30 September 2021
Ben Macpherson
I have already mentioned the 100 co-location venues, full accessibility and a presence in all health boards, and the combination of utilising those venues, being present in those health boards and the collaboration that will arise means that support will be available to people, no matter their geographical location in Scotland.
Social Justice and Social Security Committee
Meeting date: 30 September 2021
Ben Macpherson
On your last question, the answer is yes. I will bring in Colin Armstrong to speak about the procurement process. The procurement process was undertaken twice—once in 2019-20, when an award was not made because of the pandemic, and then again more recently. Throughout the process, Scottish Government officials engaged with current providers to give them all the awareness and information that they would need if they wanted to, for example, make a collective bid. However, that was not undertaken.
I will let Colin Armstrong come in on that.
Social Justice and Social Security Committee
Meeting date: 30 September 2021
Ben Macpherson
Thanks, Colin. I will say a bit more. Consortium bids were welcome, but were not made. Two organisations with a presence in Scotland—Citizens Advice Scotland and Money Matters—made applications but, through the regulated procurement process and following an assessment under the appropriate law and criteria, VoiceAbility was assessed to have made the strongest bid and therefore was awarded the contract, as is appropriate.
Social Justice and Social Security Committee
Meeting date: 30 September 2021
Ben Macpherson
We cannot speak on behalf of the City of Edinburgh Council when it comes to the choices that it will make—
Social Justice and Social Security Committee
Meeting date: 30 September 2021
Ben Macpherson
That is absolutely the focus of the amending regulations. If the committee agrees to recommend approval of the instrument, the amended advocacy service standards will ensure that the quality of advocacy is appropriate and regulated, and that its independence is absolutely assured. That has been the case with the interim service, too.
When we considered the Social Security (Scotland) Bill in 2018, there was a determination and commitment to ensure that independent advocacy was available, and we are now delivering that. The advocacy will not be provided directly by anyone who works for the Scottish ministers, including staff of Social Security Scotland; it will be provided by people working for another organisation, VoiceAbility. The advocacy workers will support social security advocacy rights and needs, and they will work for and on behalf of the individual in a way that is as free from conflicts of interest as possible. That is all set out in the service standards.
It is important to emphasise that, under the terms of the award, VoiceAbility will deliver only advocacy and not advice. It is specifically contracted to deliver the advocacy commitments in the 2018 act, and to be there for clients when they need it.
Social Justice and Social Security Committee
Meeting date: 30 September 2021
Ben Macpherson
The point about the difference between advocacy and advice is well made. Advocacy involves the provision of support that helps someone to express their rights, views and wishes and what they want to achieve, whereas advice involves imparting guidance or recommendations to someone with regard to a future action or decision. The focus of VoiceAbility’s service will be on advocacy when it comes to social security benefits that are delivered by Social Security Scotland.
Social Justice and Social Security Committee
Meeting date: 30 September 2021
Ben Macpherson
I hope that today’s discussion has been helpful and that it is clear that the new service, along with the regulations under consideration, is another step towards delivering a social security system that works for people and which has fairness, dignity and respect at its heart.
I move,
That the Social Justice and Social Security Committee recommends that the Social Security (Advocacy Service Standards) (Scotland) Amendment Regulations 2021 [draft] be approved.
Motion agreed to.
Social Justice and Social Security Committee
Meeting date: 30 September 2021
Ben Macpherson
There is more that we need to consider and do for carers, as we look to bring in Scottish carers assistance, but we also have to work within the fixed budget of the Scottish Parliament. It is important to consider the fact that, in order to deliver that, we are working within a budget that was set in the spring.
Social Justice and Social Security Committee
Meeting date: 30 September 2021
Ben Macpherson
The questions that Mr Briggs has raised are important ones that we obviously considered in the award process. The VoiceAbility delivery model is built around home-based staff and an existing network of more than 100 accessible co-location venues in local communities across the country. VoiceAbility has already been engaged in such work, and it will continue to engage in it as it delivers the contract.
The organisation used that approach before Covid-19, so it was ahead of the game with its move to digital and accessibility in communities. That has allowed it to be flexible and responsive to fluctuating demand and to have a clear presence in all health boards at launch. As a result, the geographical presence that Mr Briggs rightly asked about will be there.
As you would expect, the organisation is very committed to creating that presence and working in collaboration with others. I look forward to seeing that happen, and I am sure that the committee, too, will look forward to engaging with it as it expands into Scotland from a strong position of delivering in the rest of the United Kingdom. With its Scottish base and bespoke training centre in Glasgow, the organisation will ensure that advocates and volunteers are equipped with the knowledge and skills that we have talked about to deliver the service to a high standard, as set out in the standards that we are discussing.
It is also important to point out that the organisation will scale up in line with demand. We do not necessarily know what the demand will be—in fact, we will see that only when the service is rolled out.
As far as I can recall, I made this point in my letter, but I should emphasise that there will be a working group that the service will engage with, which will include not only key stakeholders, who will be able to have an input to and to engage with VoiceAbility, but, crucially, people with lived experiences, to ensure that we have a connection between the new service and those who use it.
We are excited about what the organisation is going to do and how it will perform under the contract, and we look forward to working with it as it rolls things out. Of course, as I have emphasised to members, any such advocacy will be independent.
On the issue of costs, I do not have those figures just now, but I undertake to come back to the committee on that.
Social Justice and Social Security Committee
Meeting date: 30 September 2021
Ben Macpherson
That is correct.