The Official Report is a written record of public meetings of the Parliament and committees.
The Official Report search offers lots of different ways to find the information you’re looking for. The search is used as a professional tool by researchers and third-party organisations. It is also used by members of the public who may have less parliamentary awareness. This means it needs to provide the ability to run complex searches, and the ability to browse reports or perform a simple keyword search.
The web version of the Official Report has three different views:
Depending on the kind of search you want to do, one of these views will be the best option. The default view is to show the report for each meeting of Parliament or a committee. For a simple keyword search, the results will be shown by item of business.
When you choose to search by a particular MSP, the results returned will show each spoken contribution in Parliament or a committee, ordered by date with the most recent contributions first. This will usually return a lot of results, but you can refine your search by keyword, date and/or by meeting (committee or Chamber business).
We’ve chosen to display the entirety of each MSP’s contribution in the search results. This is intended to reduce the number of times that users need to click into an actual report to get the information that they’re looking for, but in some cases it can lead to very short contributions (“Yes.”) or very long ones (Ministerial statements, for example.) We’ll keep this under review and get feedback from users on whether this approach best meets their needs.
There are two types of keyword search:
If you select an MSP’s name from the dropdown menu, and add a phrase in quotation marks to the keyword field, then the search will return only examples of when the MSP said those exact words. You can further refine this search by adding a date range or selecting a particular committee or Meeting of the Parliament.
It’s also possible to run basic Boolean searches. For example:
There are two ways of searching by date.
You can either use the Start date and End date options to run a search across a particular date range. For example, you may know that a particular subject was discussed at some point in the last few weeks and choose a date range to reflect that.
Alternatively, you can use one of the pre-defined date ranges under “Select a time period”. These are:
If you search by an individual session, the list of MSPs and committees will automatically update to show only the MSPs and committees which were current during that session. For example, if you select Session 1 you will be show a list of MSPs and committees from Session 1.
If you add a custom date range which crosses more than one session of Parliament, the lists of MSPs and committees will update to show the information that was current at that time.
All Official Reports of meetings in the Debating Chamber of the Scottish Parliament.
All Official Reports of public meetings of committees.
Displaying 3102 contributions
Public Audit Committee
Meeting date: 5 September 2024
Richard Leonard
Thank you very much. Before we move to the major part of our agenda this morning, do members agree to take next week’s meeting in private?
Members indicated agreement.
Public Audit Committee
Meeting date: 5 September 2024
Richard Leonard
Agenda item 2 is a discussion on the “Tackling digital exclusion” report, which was produced just a few weeks ago. I am pleased that Stephen Boyle, who is the Auditor General for Scotland, is joining us this morning. Alongside the Auditor General are Jillian Matthew, who is a senior manager, and Bernie Milligan, who is an audit manager, both from Audit Scotland. We are also pleased to welcome Mike Neilson, who is a member of the Accounts Commission, because this is a joint report between Audit Scotland and the Accounts Commission.
As usual, we have a number of questions that we would like to put to you, but before we get to those, I invite the Auditor General to make a short opening statement.
Public Audit Committee
Meeting date: 5 September 2024
Richard Leonard
I will begin on a positive note. You regularly come before the committee calling for public sector reform. One strand that many people identify with is the introduction of digital technology. The report is about how that is implemented and who is included in or excluded from that. Will you elaborate on why you think that digital technology is central to that public sector reform agenda? In your opening remarks, you mentioned some examples that are given in the report. Social Security Scotland is mentioned in particular. Can you say more about the examples that you have identified as good practice?
Public Audit Committee
Meeting date: 5 September 2024
Richard Leonard
Before I bring in Colin Beattie, I will go back to exhibit 2, which looks at the human rights of people who are potentially affected by digital exclusion. It identifies examples of that, including blue badge holders; people not being able to access council tax reductions or their welfare benefits accounts; ethnic minority citizens not being able to access services that they are entitled to, because of language barriers; and welfare sanctions for people who cannot upload their journals online.
The report highlights that the application process for a blue badge is online only. How does that sit with the stated aims of COSLA and the Scottish Government on the lenses of inclusion and offering signposted alternatives? If the application process is exclusively online, it will, almost inevitably, exclude people who are entitled to a blue badge.
10:00Public Audit Committee
Meeting date: 5 September 2024
Richard Leonard
We are short of time, so we will move on to Colin Beattie to ask the next questions.
Public Audit Committee
Meeting date: 5 September 2024
Richard Leonard
The Scottish Government’s strategy document says:
“We will ... ensure that all public services are designed through the lenses of inclusion, offering signposted alternative ways of accessing services for those who cannot or do not want to use digital routes”.
To what extent is that happening? You have mentioned the example of Near Me but, across the whole of the public sector and the provision of public services, how often are those services
“designed through the lenses of inclusion”?
Public Audit Committee
Meeting date: 5 September 2024
Richard Leonard
Your report says that that has potential to make an unequal society more unequal. Paragraph 18 talks about the negative impacts. People who are digitally excluded are less likely to have access to information in general, are less likely to have access to the jobs market or to know about their children’s education and are less able to maximise their financial position because they cannot get access to things that would be cheaper if they could use that route. They can incur debts or have heightened social isolation. All those results compound inequalities, rather than addressing them.
The Government’s stated position in “A Changing Nation” is that
“We tackle poverty by sharing opportunities, wealth and power more equally.”
It does not seem to me that there is a lot of evidence of that.
Public Audit Committee
Meeting date: 5 September 2024
Richard Leonard
Graham Simpson, did you want to come in briefly at this point?
Public Audit Committee
Meeting date: 5 September 2024
Richard Leonard
I am keen to move things on. Our deputy convener has a number of questions to put to you. Over to you, Jamie.
Public Audit Committee
Meeting date: 5 September 2024
Richard Leonard
Graham Simpson wants to pick up on some of those points and develop others.