The Official Report is a written record of public meetings of the Parliament and committees.
All Official Reports of meetings in the Debating Chamber of the Scottish Parliament.
All Official Reports of public meetings of committees.
Displaying 1783 contributions
Equalities, Human Rights and Civil Justice Committee
Meeting date: 3 October 2023
Kevin Stewart
It was not at all long-winded. You are right to highlight that what may work in some of the larger cities may not work elsewhere.
I am interested in what you have to say about access to telephone advice. Having experienced cases where some people who I have been dealing with have found it very difficult to access a solicitor at all, having that telephone line as a last resort is probably a good approach. Do you have any examples from anywhere in the country where solicitors have provided telephone services for some of your clients as a last resort?
Equalities, Human Rights and Civil Justice Committee
Meeting date: 3 October 2023
Kevin Stewart
My question is on a separate matter.
Equalities, Human Rights and Civil Justice Committee
Meeting date: 3 October 2023
Kevin Stewart
I will give an example that goes back a number of years so that we do not identify anyone. False disposition of land does not happen regularly but, when it does, folks are pushed to certain specialists who, basically, can charge what they like, because they are the specialists. Could those monopoly situations be ironed out to a degree with the proposed legislation?
Equalities, Human Rights and Civil Justice Committee
Meeting date: 3 October 2023
Kevin Stewart
I have two brief points. I want to go back to Ms Horwitz’s comment on shopping around effectively. We have all had experiences of finding it difficult to find a tariff for certain things, but there are also situations where monopolies exist because of specialism. From a consumer point of view, what does that monopoly situation do to folks who seek advice in specialist areas?
Equalities, Human Rights and Civil Justice Committee
Meeting date: 3 October 2023
Kevin Stewart
I think that that was a missed opportunity. It is grand to ask about the complaints process, but there is often a feeling of distrust in certain organisations as well. It would be interesting to see whether we could access any data on that particular subject. Thank you very much.
Equalities, Human Rights and Civil Justice Committee
Meeting date: 3 October 2023
Kevin Stewart
I have no relevant interests, convener.
Economy and Fair Work Committee
Meeting date: 27 September 2023
Kevin Stewart
I have a brief question about the green skills aspect, which we have touched on already. Many of the jobs and courses that we have fit well with the green skills agenda. From talking to an oil and gas company last night at Scottish Renewables, I know that a direct move could be made from the work that they do now in oil and gas to the work in renewables.
Does the skills sector—whether that be SDS, the colleges or the universities—recognise that that is the case and that some of the adaptation that needs to be undertaken is pretty small indeed?
Economy and Fair Work Committee
Meeting date: 27 September 2023
Kevin Stewart
You mentioned the Glasgow aspect of data gathering. In my own patch in the north-east of Scotland, Opportunity North East does similar things.
The intelligence and the data are good, but are some of our institutions talking enough and—this is probably more important—are they listening to businesses about their future needs?
Economy and Fair Work Committee
Meeting date: 27 September 2023
Kevin Stewart
Thank you for your indulgence, convener. I will have to leave the committee soon, I am afraid.
Economy and Fair Work Committee
Meeting date: 27 September 2023
Kevin Stewart
Thank you. I will be brief, convener. Ms Hynd and Ms McCrossan, I am pleased to hear you use the term “citizens” rather than “customers” because it annoys me when councils refer to citizens as customers.
My question is about front-line staff, who are immensely important in terms of picking up difficulties. Are your front-line staff in Edinburgh trauma informed? Have they had trauma-informed practice training? That can often be immensely useful for picking up mental health difficulties that folks may have.