The Official Report is a written record of public meetings of the Parliament and committees.
All Official Reports of meetings in the Debating Chamber of the Scottish Parliament.
All Official Reports of public meetings of committees.
Displaying 692 contributions
Local Government, Housing and Planning Committee [Draft]
Meeting date: 2 December 2025
Mark Griffin
Under the model complaints-handling procedures, organisations have a responsibility to publish statistics. Obviously, they publish statistics only for the geographical area that they cover—for example, a council or health board area. What is your view on collation and publishing of the statistics at national level? Is that right or appropriate? What role might your office have in co-ordinating that work?
Local Government, Housing and Planning Committee [Draft]
Meeting date: 2 December 2025
Mark Griffin
This is my final question.
This is the committee’s final evidence session with you and your team. We are in the run-up to the dissolution of Parliament, and the committee is thinking about legacy reports. Your predecessor felt that this committee might not be the appropriate committee to scrutinise you and your role, given that your remit goes far beyond local government, housing and planning. In that context, what is your view on the appropriate parliamentary mechanism or committee to scrutinise you and your team?
Local Government, Housing and Planning Committee [Draft]
Meeting date: 2 December 2025
Mark Griffin
Good morning. You touched earlier on the use of AI in generating submissions. Have you heard anything through your office about the use of AI by public bodies in responding to complaints? What is your view of the potential use of AI in the public sector in responding to complaints, and does your office use AI at all?
Local Government, Housing and Planning Committee [Draft]
Meeting date: 2 December 2025
Mark Griffin
In June this year, the committee considered and approved the SPSO’s revised statement of principles for complaints-handling procedures. What difference will that make? How will you monitor its impact?
Local Government, Housing and Planning Committee [Ddraft]
Meeting date: 18 November 2025
Mark Griffin
Good morning, everyone. In some of the earlier discussions, we touched briefly on the economic benefits of some of the changes that we would hope to see attached to the climate change plan. I want to talk about community benefits and how we ensure that local communities benefit from investment in infrastructure and community electricity generation and, potentially, the introduction of things such as heat networks. How do we ensure that communities benefit from those developments instead of corporations simply extracting wealth from communities? That tension exists due to needing private investment to really drive some of the changes. Let us open that up, perhaps going to Cornelia first to talk briefly about community benefits, as well.
Local Government, Housing and Planning Committee [Ddraft]
Meeting date: 18 November 2025
Mark Griffin
My question concerns the level of engagement with Government on the development of the climate change plan. Obviously, you are involved in parliamentary engagement today, and that is really helpful to our scrutiny work, but what sort of engagement have you had with the Government on the design of the plan, rather than in relation to responding to it, as we are doing now?
Local Government, Housing and Planning Committee [Draft]
Meeting date: 11 November 2025
Mark Griffin
Finally, and briefly, I know that there has been a business and regulatory impact assessment of the process, but does the Government anticipate that the changes will have any impact on housing supply?
Local Government, Housing and Planning Committee [Draft]
Meeting date: 11 November 2025
Mark Griffin
My next question takes us back to how responsive the new system can be to developing technology. Are the calculations behind EPCs still reliant on the standard assessment procedure, or is there an updated process behind them?
Local Government, Housing and Planning Committee [Draft]
Meeting date: 11 November 2025
Mark Griffin
One of the frustrations with the old SAP process was that it was fully reserved. At a time when emerging technologies were coming on to the market, installers who came to see me as constituents did not see it as a responsive system. Is the Scottish Government able to amend the calculations behind the EPC so that it is at the forefront of recognising the emerging technologies that are coming on to the market all the time?
Local Government, Housing and Planning Committee [Draft]
Meeting date: 11 November 2025
Mark Griffin
Could you set out how the EPC reforms fit into the wider heat in buildings plans?