The Official Report is a written record of public meetings of the Parliament and committees.
All Official Reports of meetings in the Debating Chamber of the Scottish Parliament.
All Official Reports of public meetings of committees.
Displaying 2547 contributions
Public Audit Committee
Meeting date: 3 March 2022
Willie Coffey
Okay. My final question was going to be about the competition issue that the Auditor General raised, but I think that he has adequately covered that. If there is a more collaborative approach and people are involved at an earlier stage, we might gain more and, rather than focusing on costs, we might focus on quality.
I will hand back to the convener and allow other members to come in.
Public Audit Committee
Meeting date: 3 March 2022
Willie Coffey
Good morning. Before I ask about workforce issues, Auditor General, can you say something about how the briefing complements, reflects, mirrors or does otherwise in respect of the Feeley report that was published about a year ago? How much does the briefing find itself in harmony with that report’s recommendations, and what progress has been made?
Public Audit Committee
Meeting date: 3 March 2022
Willie Coffey
That kind of leads into my next question. Last year, we had an evidence session on Scotland’s colleges. In it, the principal of Edinburgh College set out some of the more innovative approaches that the college is taking to address the increasing demand for a social care workforce. They include enabling students who are studying social-care related disciplines to undertake a mixture of studies, skills development and work-based opportunities, and provision of dual qualifications in childcare and social care. Is such thinking being considered across Scotland? If so, is it having a positive impact?
Public Audit Committee
Meeting date: 3 March 2022
Willie Coffey
I turn to the workforce issues that are mentioned in your briefing, which tells us about the difficult environment in which the paid social care workforce operates. It also refers to the increasing demand for social care, which is coupled with a wide range of recruitment and retention challenges. What has the Government been doing and what is it doing to respond to that challenge and to ensure that we increase the number of people with social care skills?
Public Audit Committee
Meeting date: 3 March 2022
Willie Coffey
Your briefing also refers to the commitment that the Scottish Government has made to pay adult social care staff the real living wage. We are talking about wages and money now. However, that wage might still not be enough to attract people to the sector. What do you say to that?
There are also issues with career progression. people should not go in at entry level and be there for ever more; we need to think about career progression and opportunities to improve not only pay but career prospects.
Public Audit Committee
Meeting date: 3 March 2022
Willie Coffey
On retention, your briefing gives us a statistic that one in four staff—25 per cent—leaves within the first three months. That must be quite a worry. Will you give us more information about why that happens? Is it pandemic related or was it happening before the pandemic? What can we do to turn that around?
Public Audit Committee
Meeting date: 3 March 2022
Willie Coffey
I turn to issues to do with the commissioning of services. Your briefing tells us that we tend to
“focus on cost, rather than quality or outcomes”.
That is despite spending £5 billion on the overall service. Is there a case for getting in those who are involved in the commissioning process at an early stage so that the tension between cost and outcomes could, to some degree, be avoided?
Local Government, Housing and Planning Committee
Meeting date: 1 March 2022
Willie Coffey
I was a local councillor for many years, before and during my time in Parliament, and, over the years, I have heard of numerous examples of bad experiences. Graeme Dey highlighted one example just now, and I heard about another only a couple of weeks ago—I stress that I am not talking about East Ayrshire. A person was allocated a house in which the heaters were not working—they were hanging off the walls—and there was no hot water in the house. The doors were also hanging off and the carpet was stained. How on earth do tenants get that experience through to the regulator? How do we protect tenants from that kind of performance?
Local Government, Housing and Planning Committee
Meeting date: 1 March 2022
Willie Coffey
That is very helpful.
When we are talking about charters, standards and so on, should we think about extending the gaze or reach of those things beyond just the house that a person lives in? What about the immediate environment where people live, which I often also get complaints about? Should people have a right to expect a certain quality in the immediate environment surrounding where they live, not just the house and its maintenance and services within the building where they live? What are your thoughts on that? Should we be thinking more long term about extending this to achieve a greater standard and quality that goes wider than the particular house that a tenant lives in?
Local Government, Housing and Planning Committee
Meeting date: 1 March 2022
Willie Coffey
Many thanks for that, Patrick.