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Official Report: search what was said in Parliament

The Official Report is a written record of public meetings of the Parliament and committees.  

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Dates of parliamentary sessions
  1. Session 1: 12 May 1999 to 31 March 2003
  2. Session 2: 7 May 2003 to 2 April 2007
  3. Session 3: 9 May 2007 to 22 March 2011
  4. Session 4: 11 May 2011 to 23 March 2016
  5. Session 5: 12 May 2016 to 4 May 2021
  6. Current session: 13 May 2021 to 15 September 2025
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Displaying 2372 contributions

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Economy and Fair Work Committee [Draft]

Tourism

Meeting date: 3 September 2025

Willie Coffey

Edinburgh has had a fantastic summer with the number of visitors coming, and colleagues have mentioned their own particular locations as well. It can be quite difficult for my part of the world, East Ayrshire, to attract tourists. There is plenty on offer, I assure you, but if you use the VisitScotland website, you are particularly badly let down.

I raised a couple of examples a year ago, which are still evident today. If you are looking for a hotel in Kilmarnock and put “Kilmarnock hotels” into your website search, it takes you to Cruden Bay, which is 200 miles away. If you look for the Kilmarnock Park Hotel, which is the biggest hotel in Kilmarnock, it asks if you are looking for a hotel in Peebles. That does not help when we are trying to get tourists to come to my part of Ayrshire, which is fantastic. These search difficulties are still evident within the search engine that is at the heart of the website. Are you addressing that and trying to correct it?

Economy and Fair Work Committee [Draft]

Tourism

Meeting date: 3 September 2025

Willie Coffey

David Hope-Jones is from the south of Scotland. For many years, my constituents have told me that it is cheaper, even when they include the cost of flights, to go to places such as Menorca—where Marc Crothall is going—than it is to spend the same amount of time in Scotland. I was fortunate enough to be in the wonderful village of Portpatrick a few weeks ago. If you cost that and compare it with the equivalent in Fuengirola, you see that it is much more expensive to stay in that part of the south of Scotland. That message will probably be the same all over Scotland.

Why is that? The wages in the tourism sector are much lower than the national average. You talked in your opening remarks about profitability being an issue. How can that level of charge for visitors not deliver profitability for small hoteliers? Is the profit being eaten away by things such as VAT and national insurance? What is the reason for that? It has historically always been the view that holidaying in Scotland is much more expensive than holidaying abroad.

Economy and Fair Work Committee [Draft]

Tourism

Meeting date: 3 September 2025

Willie Coffey

I do not want to dwell on this because I know that it is a big issue, but it is nothing to do with the information that is being supplied. It is the search engine that is getting it wrong. Its geotagging is fundamentally wrong and broken. To take you to Cruden Bay, 200 miles away, is just daft. It is the search engine that is making the mistake, not the supplier of information.

I take it that you are giving us your assurance that you will be attending to that kind of thing.

Economy and Fair Work Committee [Draft]

Tourism

Meeting date: 3 September 2025

Willie Coffey

If I was a visitor and wanted to come to my area of Scotland, to be taken 200 miles away is not what I would be expecting.

Economy and Fair Work Committee [Draft]

Tourism

Meeting date: 3 September 2025

Willie Coffey

Tell that to Marc Crothall. He is going to Menorca!

Economy and Fair Work Committee [Draft]

Tourism

Meeting date: 3 September 2025

Willie Coffey

Gordon Watson, it is expensive to stay at home and holiday, but the wages are pretty low compared to the national average. What is the reason?

Economy and Fair Work Committee [Draft]

Tourism

Meeting date: 3 September 2025

Willie Coffey

I will move away from the visitor levy to talk about wider issues around tourism. I am glad that colleagues from VisitScotland are here. Your chief exec was here a year ago and I raised a few issues about the VisitScotland website. This is an opportunity for you to update the committee and others about the progress with the website and about what its real purpose and intentions are. It was never intended to be a bookings website, because other players do that, but I raised some significant drawbacks, faults and problems with the website, so I ask Rob Dickson and Cat Leaver to give the committee an update on any progress with the website and where it is heading.

Economy and Fair Work Committee [Draft]

Tourism

Meeting date: 3 September 2025

Willie Coffey

What should the website be in the future? It is never going to be a booking site. What will it be beyond what we can see today? How will it develop and what additional offer can it make for tourists coming to Scotland?

Economy and Fair Work Committee [Draft]

Tourism

Meeting date: 3 September 2025

Willie Coffey

If you come back again next year, I do not want to be asking the same questions—well, I will not be here next parliamentary session, but if you come back before next May, I do not want to be asking the same questions. I hope that we can see an improvement in this because it is really important, and we rely on the website, to an extent, to bring more people to my part of Scotland. Thank you.

Local Government, Housing and Planning Committee [Draft]

National Good Food Nation Plan

Meeting date: 2 September 2025

Willie Coffey

I have a question about the role that planning and licensing might play here. I spent many years as a local councillor, and we used to have issues about fast-food outlets at or near schools and about the number of schoolkids who went into the town centre to eat instead of eating at school. I know that we have made great progress on that, but is there still work to be done in that whole area? Is there work that we could do to improve the situation further?