The Official Report is a written record of public meetings of the Parliament and committees.
All Official Reports of meetings in the Debating Chamber of the Scottish Parliament.
All Official Reports of public meetings of committees.
Displaying 2544 contributions
Local Government, Housing and Planning Committee
Meeting date: 13 December 2022
Willie Coffey
I will ask the same question that I asked the previous panel. Councillor Morrison, you must have heard the responses from your councillor colleagues about the progress of the local governance review since 2017. The responses were hardly rosy, although there were a few glimmers of positivity near the end. How do you think that work has gone?
I might as well roll my second question into this one. Did we raise the expectations of local communities too much in relation to what the outcome of the review would be?
Can you give us, first, your perspective on how the review has gone and, secondly, your view on whether we perhaps overreached by creating expectations that were too high about what it might achieve?
Local Government, Housing and Planning Committee
Meeting date: 13 December 2022
Willie Coffey
The same question goes to Cleland Sneddon. Two years’ worth of work was done between 2018 and 2019 before it was paused for a number of reasons. What is your perspective on what has come out of the review so far regarding a positive direction of travel?
Public Audit Committee
Meeting date: 8 December 2022
Willie Coffey
My next question is on an issue that comes up regularly at committee. It appears that, when you commission of any new piece of IT software, if you get the specification, the design, the embracing of quality standards and all of that stuff right at the outset, there is a fair chance that you will get everything right. Where does that sort of thing sit within the framework, Sharon? Where is that assurance work done?
Public Audit Committee
Meeting date: 8 December 2022
Willie Coffey
We have not asked for this, convener, but is it possible to see an example of a staged assessment so that we can follow the process right from the beginning, when the technical appraisal of a piece of work is carried out, through the review that is undertaken to the project then being signed off? Could we see what happens at each stage?
Public Audit Committee
Meeting date: 8 December 2022
Willie Coffey
I am not asking for anything specific. I am just wondering whether it would be possible to see that sort of thing, if one wanted to have a look at the process.
Public Audit Committee
Meeting date: 8 December 2022
Willie Coffey
That would be good.
Another common theme that arises at the committee is the identification of things that can be learned and the sharing of good practice. How do we capture all of that—the lessons learned and the sharing of good practice—to ensure that the best possible solutions are being deployed?
09:15Public Audit Committee
Meeting date: 8 December 2022
Willie Coffey
The load testing did not pick up that the system might think that there was a cyberattack, but when the system went live in real time, it did.
Public Audit Committee
Meeting date: 8 December 2022
Willie Coffey
Good morning, panel.
I want to start with Geoff Huggins, if I may. In your letter to the committee, Geoff, you mention some pilot projects looking at the spend control process in two areas, namely the Scottish Government’s payment service and telephony services, and you have highlighted a number of issues that have arisen in that respect. Can you tell us a wee bit more about the outcome of that work? My attention was drawn to the part of your submission where you say:
“On the basis of the pilot work … we are developing new thinking on how to secure greater value and improved outcomes in respect of digital delivery.”
Can you give us a wee glimpse of what you mean by that? What were the actual outcomes of that process?
Public Audit Committee
Meeting date: 8 December 2022
Willie Coffey
You said that one of the lessons that you have learned is that such an approach could probably not be applied to all project work. I guess that you mean that getting that kind of information, which could then be applied across the board, would require too much investment, but would not applying the same rigour across the board give rise to any risks that you might be worried about?
Public Audit Committee
Meeting date: 8 December 2022
Willie Coffey
Thank you very much, convener.
On the issue that Sharon Dowey has just raised, it seems from the explanation that no load testing of the system was carried out in advance. It is clear that that would and should have identified that the system would think that there was a cyberattack. Why was that not done in advance?