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Official Report: search what was said in Parliament

The Official Report is a written record of public meetings of the Parliament and committees.  

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Dates of parliamentary sessions
  1. Session 1: 12 May 1999 to 31 March 2003
  2. Session 2: 7 May 2003 to 2 April 2007
  3. Session 3: 9 May 2007 to 22 March 2011
  4. Session 4: 11 May 2011 to 23 March 2016
  5. Session 5: 12 May 2016 to 5 May 2021
  6. Current session: 12 May 2021 to 15 May 2025
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Displaying 2443 contributions

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Economy and Fair Work Committee

Tourism and Hospitality

Meeting date: 2 February 2022

Colin Beattie

I recall from previous evidence sessions on hospitality and tourism that Ireland receives a multiple of the number of visitors that Scotland does. That seems to indicate that it is much more successful at attracting tourists. Could you comment on that?

Economy and Fair Work Committee

Tourism and Hospitality

Meeting date: 2 February 2022

Colin Beattie

I have one last question. How do you measure competitiveness against other countries?

Economy and Fair Work Committee

Tourism and Hospitality

Meeting date: 2 February 2022

Colin Beattie

We should have a huge reach in America, too. I remember standing on Ellis Island pressing the buttons for where people of Scottish ancestry were, and there were more than 20 million people scattered across America, particularly on the eastern seaboard. Surely we should be capitalising on that.

Economy and Fair Work Committee

Tourism and Hospitality

Meeting date: 2 February 2022

Colin Beattie

You are basically talking about word-of-mouth advertising, which is effective, but if other countries are hard selling their products with more money than we have, how do we compensate for that? Once we get people here, they will have the experience and we hope that they will then go out and spread the word, but we have to get the people here first. The more money you have, the better chance you have to spread that word. Do we have enough money and resources to be able to do that in our target markets?

Economy and Fair Work Committee

Tourism and Hospitality

Meeting date: 2 February 2022

Colin Beattie

Yes, you did.

Economy and Fair Work Committee

Tourism and Hospitality

Meeting date: 2 February 2022

Colin Beattie

I want to take a different angle on the matter and ask Stephen Montgomery a slightly different question. How well have businesses been supported by VisitScotland and the enterprise and skills agencies? Are there lessons to be learned from that experience?

Economy and Fair Work Committee

Tourism and Hospitality

Meeting date: 2 February 2022

Colin Beattie

Yes.

Economy and Fair Work Committee

Tourism and Hospitality

Meeting date: 2 February 2022

Colin Beattie

Just to clarify this in my head, are you saying that the 2,000 businesses that are referred to in the survey were across the UK?

Economy and Fair Work Committee

Tourism and Hospitality

Meeting date: 2 February 2022

Colin Beattie

Were the 2,000 businesses in the ONS survey?

Economy and Fair Work Committee

Tourism and Hospitality

Meeting date: 2 February 2022

Colin Beattie

Good morning, panel. One thing that has come home to me in the course of evidence taking is the sheer complexity of the hospitality and tourism business. It is incredibly diverse, especially if we start taking into account local and international supply chains and so forth; then, we are talking about a fairly complicated beast to deal with. That makes it quite difficult to target support at one particular sector, because the knock-on effect all the way through businesses is extremely complex.

We have talked about various parts of the hospitality and tourism business. How would you describe the overall financial status of the business in terms of cash flows and—this is important—the levels of debt that some businesses might have taken on during the Covid emergency, as well as hangovers from before it? I ask Leon Thompson to kick off.