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Official Report: search what was said in Parliament

The Official Report is a written record of public meetings of the Parliament and committees.  

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Dates of parliamentary sessions
  1. Session 1: 12 May 1999 to 31 March 2003
  2. Session 2: 7 May 2003 to 2 April 2007
  3. Session 3: 9 May 2007 to 22 March 2011
  4. Session 4: 11 May 2011 to 23 March 2016
  5. Session 5: 12 May 2016 to 4 May 2021
  6. Current session: 13 May 2021 to 23 December 2025
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Displaying 1709 contributions

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Social Justice and Social Security Committee [Draft]

Social Security Independent Advocacy Service

Meeting date: 11 December 2025

Claire Baker

That is welcome.

The contract starts on 31 January, so there is quite a lot to do before that date, given that you are implementing TUPE, mapping and all the rest of it.

Social Justice and Social Security Committee [Draft]

Interests

Meeting date: 11 December 2025

Claire Baker

Thank you, convener. I am pleased to join the committee. I do not have anything relevant to declare.

Social Justice and Social Security Committee [Draft]

Social Security Independent Advocacy Service

Meeting date: 11 December 2025

Claire Baker

I am pleased that you have confirmed that TUPE is being used for the advocates who worked for the previous organisation. That organisation employed 48 advocates, I think, among its 58 staff members. Is that right? Is the intention that the 48 advocates will come over to you?

Social Justice and Social Security Committee [Draft]

Social Security Independent Advocacy Service

Meeting date: 11 December 2025

Claire Baker

It is good that you have the intention to keep the staffing complement that was there before.

Carol Mochan asked about the value of the contract being lower. Usually, the cost of a contract is in people. Employment is the heaviest cost. You suggested that the use of technology at other ends of the business would explain how you can do it on a reduced budget, so it is not to do with staff reduction.

Economy and Fair Work Committee

Artificial Intelligence (Economic Potential)

Meeting date: 12 November 2025

Claire Baker

Professor Schaffer mentioned the election and the use of misleading videos. Business does not happen in a bubble. People who run businesses and SMEs do not isolate themselves in their businesses. Like everyone else, they use their phones, so they will see external influences. We have talked about bad-faith actors. Businesses need to think about how AI could be used negatively against them, perhaps through comments about their business. That happens more often these days. How can we increase people’s knowledge and understanding of that?

Economy and Fair Work Committee

Artificial Intelligence (Economic Potential)

Meeting date: 12 November 2025

Claire Baker

But, with the pace of change, it has become more difficult to tell whether something is true. Previously, we would see an animation and we would be able to tell that it was not real, but now that we can see an image of an actual person doing something, it is hard to believe that what our eyes are telling us is not true.

Economy and Fair Work Committee

Artificial Intelligence (Economic Potential)

Meeting date: 12 November 2025

Claire Baker

Can I ask one other brief question that is linked? We are an ethical nation but a small country. Can we have an ethical approach to AI, given that a lot of the content is not generated in Scotland? How difficult is it for any country—and we are quite small—to say that it will be an ethical AI provider, producer or user when so much of the content comes from outside?

Economy and Fair Work Committee

Artificial Intelligence (Economic Potential)

Meeting date: 12 November 2025

Claire Baker

Thank you for being here this morning.

I suppose that the average person’s understanding of their engagement with AI involves trying to work out whether the video on their phone is AI or not. Yesterday, on the radio there was a story about reducing animal testing and AI being part of the solution, but, this morning, there was another report on the radio about the music industry, the pressure that it is under from AI and the concerns that exist in that area.

The example of health has already been cited. It feels as though, in health, AI is a tool. I think that most people would understand it as a tool in the sense that we would usually recognise a tool—it is able to analyse and provide information more quickly and to be reliable in doing so. However, for most people, that is only part of the story of AI. Could you say a bit more about where you think that there are legitimate concerns, whether for sectors or for individuals? Is improving public understanding part of the solution, or is the public’s level of distrust or fear legitimate?

Professor Schaffer, would you like to respond? You mentioned the issue of students and how difficult it is to manage their use of AI in universities.

Economy and Fair Work Committee

Artificial Intelligence (Economic Potential)

Meeting date: 12 November 2025

Claire Baker

Heather, in the work that you do, do you distinguish between the ways in which, broadly speaking—there are probably more than two of them—AI is used? When we think about the economy, are we just more focused on it as a tool? Next week, we will hear from a panel that will include musicians, who might have more to say about copyright issues and so on. Is your organisation more focused on how AI can be used by businesses as a tool, or do you also engage with broader issues around interpretation or the potential to mislead?

10:30  

Economy and Fair Work Committee

Artificial Intelligence (Economic Potential)

Meeting date: 12 November 2025

Claire Baker

The Government is coming up with an AI strategy, although I think that it has been delayed until the spring. There is a subgroup of industry members. The process is very business focused. Do you think that that is the right approach, or should the Government look at the broader impact of AI on society?