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Official Report: search what was said in Parliament

The Official Report is a written record of public meetings of the Parliament and committees.  

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Dates of parliamentary sessions
  1. Session 1: 12 May 1999 to 31 March 2003
  2. Session 2: 7 May 2003 to 2 April 2007
  3. Session 3: 9 May 2007 to 22 March 2011
  4. Session 4: 11 May 2011 to 23 March 2016
  5. Session 5: 12 May 2016 to 4 May 2021
  6. Current session: 13 May 2021 to 12 February 2026
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Displaying 1853 contributions

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Economy and Fair Work Committee

Royal Mail

Meeting date: 28 June 2023

Claire Baker

Do you not think that that decline is partly to do with the cost? This is very anecdotal, but I know older relatives who th ink, “I’m not going to send a card any more, because it costs £1.10. I’ll send an email instead.” I know that £1.10 is the third of the price of a coffee, but the issue is the perception that people have. The increase in price is encouraging the shift to alternatives. Maybe it is the pace of the increase rather than the amount that is making people feel that they are not prepared to pay the cost. Is that not discouraging them from sending things first class?

Economy and Fair Work Committee

Decision on Taking Business in Private

Meeting date: 28 June 2023

Claire Baker

Good morning and welcome to the Economy and Fair Work Committee’s 21st meeting in 2023. Apologies have been received from Colin Beattie, and John Mason is attending as a substitute.

I understand that this is likely to be Michelle Thomson’s last meeting with the committee. I thank her for her contribution to the committee and recognise the work that she has done on women in business and women’s representation, which are issues that the committee will endeavour to continue to highlight. I wish her all the best in her next committee.

Our first item of business is a decision on whether to take item 3 in private. Do we agree to take it in private?

Members indicated agreement.

Economy and Fair Work Committee

Royal Mail

Meeting date: 28 June 2023

Claire Baker

I have a couple of questions. In 2019, you had a £1.5 million fine, which was to do with first-class-post delivery failures; I understand that part of the current Ofcom investigation is to do with performance; and, indeed, you recognised at the start that there was disappointment with current performance. When do you see us returning to pre-pandemic performance under the universal service obligation? I know that the Ofcom inquiry is on-going, and I do not think that a decision has yet been made whether a fine will be applied this time. When do you see pre-pandemic performance returning?

Economy and Fair Work Committee

Royal Mail

Meeting date: 28 June 2023

Claire Baker

What about financial incentives for prioritising parcels?

Economy and Fair Work Committee

Royal Mail

Meeting date: 28 June 2023

Claire Baker

I will mention two issues that are linked to that. First, if you have to decide to prioritise parcels over letters, do you look at the type of letters that are there? There is a concern about hospital appointments. I recognise that a lot of what is posted is birthday cards and stuff like that—social post—but is any distinction made between letters that have to reach people in time and other letters?

Secondly, are penalties attached to parcels? Is there a financial incentive to prioritise them over letters?

Economy and Fair Work Committee

Scottish National Investment Bank

Meeting date: 21 June 2023

Claire Baker

RBS provided the initial sum of £9 million.

Economy and Fair Work Committee

Scottish National Investment Bank

Meeting date: 21 June 2023

Claire Baker

It was the Bank of Scotland—apologies. Actually, the press release that came out in May last year said:

“The Royal Bank of Scotland money will be used to fund the start-up costs.”

To be fair, the photograph is captioned “Bank of Scotland”, so I think there is a mistake in the press release, so apologies for the confusion.

It was the Bank of Scotland that invested £9 million along with the £9 million from—

Economy and Fair Work Committee

Scottish National Investment Bank

Meeting date: 21 June 2023

Claire Baker

It was committing that amount, which would be provided once the scheme was operational?

Economy and Fair Work Committee

Scottish National Investment Bank

Meeting date: 21 June 2023

Claire Baker

The Bank of Scotland is not involved in the administration process.

Economy and Fair Work Committee

Scottish National Investment Bank

Meeting date: 21 June 2023

Claire Baker

Okay—thank you.

We will move on to other subjects. I again welcome Mr Denholm to the committee, which is his first appearance before us. In addition to what you said in your opening statement, I will give you the opportunity to set out what you see as the investment bank’s priorities for this financial year.