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Official Report: search what was said in Parliament

The Official Report is a written record of public meetings of the Parliament and committees.  

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Dates of parliamentary sessions
  1. Session 1: 12 May 1999 to 31 March 2003
  2. Session 2: 7 May 2003 to 2 April 2007
  3. Session 3: 9 May 2007 to 22 March 2011
  4. Session 4: 11 May 2011 to 23 March 2016
  5. Session 5: 12 May 2016 to 4 May 2021
  6. Current session: 13 May 2021 to 16 September 2025
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Displaying 2847 contributions

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Health, Social Care and Sport Committee

Alternative Pathways to Primary Care

Meeting date: 29 March 2022

Sue Webber

We spoke earlier about some of the changes to services, including to the telephony system for GPs. The adoption of digital health and care information has accelerated through the pandemic, but has the quality and quantity of resources kept up with demand? Are the relevant websites easy to navigate, including for those who have only a limited digital understanding?

I am trying to figure out whether we are keeping up with the technological development that is needed. I am thinking back to an article that was in The Scotsman the other week about an app on which people can access test results, make appointments and so on. That is not available to us in Scotland, but NHS England has such an app available now. I wonder why there is not a bit more cross-border sharing of that technological development.

Health, Social Care and Sport Committee

Alternative Pathways to Primary Care

Meeting date: 22 March 2022

Sue Webber

You mentioned self-referral, rather than everyone having to phone the GP practice and speak to the receptionist.

Health, Social Care and Sport Committee

Alternative Pathways to Primary Care

Meeting date: 22 March 2022

Sue Webber

Thanks, convener. I hope that you can see me this time. My signal is a bit more stable now.

The Royal College of Nursing has rightly pointed out that people with poor health literacy are less able to identify or label what is wrong with them, and are therefore less able to identify and self-refer to the various alternative pathways that we hear so much about. What is your assessment of the risk that an increase in use of digital pathways will increase the health inequalities that many people face?

Adam Stachura mentioned the scale of the issue, given the number of over-60s who do not have a device, and Chris Mackie said that digital should always be a meaningful choice, so maybe they are interested in responding.

Health, Social Care and Sport Committee

Alternative Pathways to Primary Care

Meeting date: 22 March 2022

Sue Webber

In 2019, the Health and Sport Committee held an inquiry that highlighted a number of barriers relating to health practitioners’ use of—[Inaudible.]—in primary care. Such barriers included a lack of strong evidence on its long-term effectiveness, time constraints, lack of awareness and quality assurance. Has any progress been made in tackling those barriers over the past three years? Perhaps Alison Leitch can start on that.

Health, Social Care and Sport Committee

Alternative Pathways to Primary Care

Meeting date: 22 March 2022

Sue Webber

In 2017, the Scottish Government published a “Making it Easier: A Health Literacy Action Plan for Scotland 2017-2025”. In the five years since, what progress has been made in improving health literacy? What sense do you get that there has been improvement? Do you think that the plan has contributed to progress? I am not sure whether Chris Mackie is able to answer.

Health, Social Care and Sport Committee

Alternative Pathways to Primary Care

Meeting date: 22 March 2022

Sue Webber

It looks like a couple of people—Scott Henderson and Paul Perry, perhaps—might want to respond to my question.

Health, Social Care and Sport Committee

Alternative Pathways to Primary Care

Meeting date: 22 March 2022

Sue Webber

You alluded to link workers reporting that there is a lack of understanding of their role—[Inaudible.]—which impedes progress on social prescribing. You also mentioned some successes. What progress has been made on raising awareness of the role and on making it a much more viable route for care and support?

The point of contact still seems to be the GP practice, and we hear a lot of frustration from people who are struggling to get past the receptionist. It seems that everyone is still having to come in to the GP practice to get a referral. It was interesting to hear from Clare Cook earlier about some of the self-referral pathways. What are we doing to address the lack of understanding?

Health, Social Care and Sport Committee

Alternative Pathways to Primary Care

Meeting date: 22 March 2022

Sue Webber

In 2019, when the Health and Sport Committee was taking evidence—I was not on the committee at the time—it heard about a number of barriers that healthcare practitioners faced in relation to their use of social prescribing. Those barriers included a lack of strong evidence on its long-term effectiveness, time constraints, lack of awareness and quality assurance, or how they could be assured of consistency in quality. Linked to that is the issue of continuous monitoring of whether services are still available in the community, because we know how transient some organisations can be due to lack of funding. Has any progress been made in tackling those barriers in the past three years?

Citizen Participation and Public Petitions Committee

Continued Petitions

Meeting date: 9 March 2022

Sue Webber

Thank you, convener. You can see why, when I first saw Callum’s Facebook posts back in May, not long after I got elected, I was so keen to do everything I could to help this young, inspiring boy to aspire to his dreams. I followed him diligently when he walked the John Muir way. We went out and met him, his puppy and his parents in East Lothian with my old dog.

Citizen Participation and Public Petitions Committee

Continued Petitions

Meeting date: 9 March 2022

Sue Webber

That is right. We went out to see you as you got to the end of your long walk.