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Official Report: search what was said in Parliament

The Official Report is a written record of public meetings of the Parliament and committees.  

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Dates of parliamentary sessions
  1. Session 1: 12 May 1999 to 31 March 2003
  2. Session 2: 7 May 2003 to 2 April 2007
  3. Session 3: 9 May 2007 to 22 March 2011
  4. Session 4: 11 May 2011 to 23 March 2016
  5. Session 5: 12 May 2016 to 5 May 2021
  6. Current session: 12 May 2021 to 12 July 2025
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Displaying 2843 contributions

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Health, Social Care and Sport Committee

Alternative Pathways to Primary Care

Meeting date: 29 March 2022

Sue Webber

We spoke earlier about some of the changes to services, including to the telephony system for GPs. The adoption of digital health and care information has accelerated through the pandemic, but has the quality and quantity of resources kept up with demand? Are the relevant websites easy to navigate, including for those who have only a limited digital understanding?

I am trying to figure out whether we are keeping up with the technological development that is needed. I am thinking back to an article that was in The Scotsman the other week about an app on which people can access test results, make appointments and so on. That is not available to us in Scotland, but NHS England has such an app available now. I wonder why there is not a bit more cross-border sharing of that technological development.

Health, Social Care and Sport Committee

Alternative Pathways to Primary Care

Meeting date: 29 March 2022

Sue Webber

I want to follow up Evelyn Tweed’s point about the role of the receptionist. Some of the papers talk about gatekeepers, but they are also called signposts or gateways. I realise that that is all about positive versus negative language, but the point is that the people accessing these MDTs still have to contact a particular individual, and that is often still the bottleneck that causes the frustration. How might we overcome that?

Health, Social Care and Sport Committee

Alternative Pathways to Primary Care

Meeting date: 29 March 2022

Sue Webber

I have one more question. What assessment have you and your team made of provision of GP out-of-hours services during the pandemic?

Health, Social Care and Sport Committee

Alternative Pathways to Primary Care

Meeting date: 29 March 2022

Sue Webber

Hello, cabinet secretary, and thank you for coming this morning.

As you know, recruitment and retention in general practice continues to be a critical issue as we recover from the pandemic, but even before Covid, the Audit Scotland reports were showing that the Scottish Government’s plan to increase the GP workforce by 800 by 2027 is on course to be all but wiped out by the number of doctors who are expected to retire or change their working patterns. What needs to happen to improve retention among general practitioners?

Health, Social Care and Sport Committee

Alternative Pathways to Primary Care

Meeting date: 29 March 2022

Sue Webber

We know that screening saves lives and that early detection saves lives. A lady who is over 70 has contacted me, and she is desperate to get a breast screening. Due to some medication that she is on, there is a significant increase in the risk of her getting breast cancer, yet she has been denied that. What can we do? She should be able to access treatment and screening equally with anyone else, specifically given the risk factor that has clearly been identified. How can we help this lady in particular?

Health, Social Care and Sport Committee

Alternative Pathways to Primary Care

Meeting date: 29 March 2022

Sue Webber

I understand what you are saying.

Health, Social Care and Sport Committee

Alternative Pathways to Primary Care

Meeting date: 29 March 2022

Sue Webber

In previous evidence sessions, some of the Government officials who work with the digital platform stated that there is a disconnect between Scotland and other parts of the UK on the level of investment in people who develop such technology. Do you have plans to upscale that and have more people working behind the scenes to develop the digital platform?

Health, Social Care and Sport Committee

Alternative Pathways to Primary Care

Meeting date: 22 March 2022

Sue Webber

In 2019, the Health and Sport Committee held an inquiry that highlighted a number of barriers relating to health practitioners’ use of—[Inaudible.]—in primary care. Such barriers included a lack of strong evidence on its long-term effectiveness, time constraints, lack of awareness and quality assurance. Has any progress been made in tackling those barriers over the past three years? Perhaps Alison Leitch can start on that.

Health, Social Care and Sport Committee

Alternative Pathways to Primary Care

Meeting date: 22 March 2022

Sue Webber

In 2017, the Scottish Government published a “Making it Easier: A Health Literacy Action Plan for Scotland 2017-2025”. In the five years since, what progress has been made in improving health literacy? What sense do you get that there has been improvement? Do you think that the plan has contributed to progress? I am not sure whether Chris Mackie is able to answer.

Health, Social Care and Sport Committee

Alternative Pathways to Primary Care

Meeting date: 22 March 2022

Sue Webber

It looks like a couple of people—Scott Henderson and Paul Perry, perhaps—might want to respond to my question.