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Official Report: search what was said in Parliament

The Official Report is a written record of public meetings of the Parliament and committees.  

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Dates of parliamentary sessions
  1. Session 1: 12 May 1999 to 31 March 2003
  2. Session 2: 7 May 2003 to 2 April 2007
  3. Session 3: 9 May 2007 to 22 March 2011
  4. Session 4: 11 May 2011 to 23 March 2016
  5. Session 5: 12 May 2016 to 5 May 2021
  6. Current session: 12 May 2021 to 16 June 2025
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Displaying 1055 contributions

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Equalities, Human Rights and Civil Justice Committee

Public Sector Equality Duty

Meeting date: 18 March 2025

Paul O'Kane

The point that the duty is anticipatory, rather than reactive to a request, is a good one. It is perhaps about the sector being more prepared. There are services that are offered in the public sector that should have such materials available as par for the course—for example, the Electoral Commission did good work on access to voting, because we know that that happens on a cycle. Is it your view that public bodies should, as a first step, consider where the very common interactions are, and then consider the more reactive stuff when it concerns a relationship with the person using the service?

Equalities, Human Rights and Civil Justice Committee

Public Sector Equality Duty

Meeting date: 18 March 2025

Paul O'Kane

Okay. I heard your offer to come back to the committee on the detail of that, which I think would be useful to colleagues, and then we can perhaps review the implementation.

Equalities, Human Rights and Civil Justice Committee

Public Sector Equality Duty

Meeting date: 18 March 2025

Paul O'Kane

Good morning. As we have discussed throughout our inquiry, the Scottish Government has revised its approach to inclusive communication. Instead of there being a specific duty, the intention is to use ministerial powers to draw attention to guidance and materials on inclusive communication.

John, you raised the concern that, given that the Equality Act 2010 already provides for reasonable adjustments, the Scottish Government’s proposal could be viewed as unclear. Could you maybe explain the EHRC’s position on that proposal?

10:30  

Equalities, Human Rights and Civil Justice Committee

Public Sector Equality Duty

Meeting date: 18 March 2025

Paul O'Kane

Part of the challenge is that, although we heard from public bodies and local authorities that they are aware of the duty and want to ensure that they are fulfilling it, we also heard from disabled people’s organisations in particular that inclusive communication is just not happening as standard. A resourcing issue was mentioned, too. Would you want to see all that brought together and acknowledged so that we have a more robust system?

Equalities, Human Rights and Civil Justice Committee

Public Sector Equality Duty

Meeting date: 18 March 2025

Paul O'Kane

Good morning. Throughout our evidence sessions, I have asked about inclusive communication. The Scottish Government has revised its approach such that, instead of having a specific duty on inclusive communication, it will use a ministerial power to draw attention to guidance and materials on inclusive communication. It would be useful to understand why that change was made to the initial proposal on inclusive communication. What do you think that the new proposal will achieve?

Social Justice and Social Security Committee [Draft]

Pensioner Poverty (Digital Exclusion)

Meeting date: 13 March 2025

Paul O'Kane

Louise Coupland, do you recognise the synergies in relation to what you said about having access to a human being to talk to and get information and support from?

Social Justice and Social Security Committee [Draft]

Pensioner Poverty (Digital Exclusion)

Meeting date: 13 March 2025

Paul O'Kane

That is very helpful.

Social Justice and Social Security Committee [Draft]

Pensioner Poverty (Digital Exclusion)

Meeting date: 13 March 2025

Paul O'Kane

I think that colleagues around the table recognise the challenge of bank branches on the high street disappearing. The Bank of Scotland branch will be the last bank branch to leave Barrhead, in the region that I represent, and the neighbouring community in Neilston has lost its post office service. There is a perfect storm of reductions in post office services and high street bank branches.

I will make two points. First, the Link Scheme assessment that is done on whether a bank branch should remain in a community often does not take account of the views and experiences of the elderly population. Secondly, as the deputy convener was keen to talk about practical solutions that we can advocate, it would be good to get your reflections on the banking hub model that has been developed in some communities. How does that work? Should we push the UK Government to support us to do more of that?

I will come to Kyle Scott first, because he touched on that in his previous answer.

Equalities, Human Rights and Civil Justice Committee

Public Sector Equality Duty

Meeting date: 11 March 2025

Paul O'Kane

Good morning. I am particularly interested in how we report and record in situations where ethnicity and disability cross over. I have had the opportunity to ask questions, particularly on the recording of data belonging to people who are applying for social security and on understanding their rights.

I appreciate that there is a proposal to extend gender pay gap reporting to look more specifically at ethnicity and disability. I know that CEMVO said that there are risks associated with reporting on that—in particular because low numbers could impact on the results. We have seen that issue in social security more broadly, which I have referred to. Could witnesses make some general comments on that?

Equalities, Human Rights and Civil Justice Committee

Public Sector Equality Duty

Meeting date: 11 March 2025

Paul O'Kane

That was helpful. Thanks.