The Official Report is a written record of public meetings of the Parliament and committees.
All Official Reports of meetings in the Debating Chamber of the Scottish Parliament.
All Official Reports of public meetings of committees.
Displaying 2379 contributions
Social Justice and Social Security Committee
Meeting date: 24 November 2022
Pam Duncan-Glancy
Excellent. Convener, I have one final quick question. You said that you have done two redeterminations. I might be making assumptions, but I think that the figures suggest that five redeterminations have been decided on adult disability payments and 250 have been decided on child disability payments. Do you have any sense of why only two redeterminations have gone through your service?
Social Justice and Social Security Committee
Meeting date: 24 November 2022
Pam Duncan-Glancy
Convener, could I ask one short follow-up question?
Social Justice and Social Security Committee
Meeting date: 24 November 2022
Pam Duncan-Glancy
I, too, am keen to know about the number of jobs. When the minister came to the committee, he said that VoiceAbility would create 100 new jobs and that 75 per cent of staff would come from the long-term unemployed. When will those 100 new jobs be available? Mr Senker, I hear your point about the number of staff not being a limiting factor. If there is another limiting factor, it would be helpful to know what it is so that we can help you to address it. If the minister says there will be 100 new jobs and you are saying that the number of jobs will be demand led, I am wondering how long it will take to get to that point. I think that there will be quite a bit of demand, so it would be helpful to know about that.
Social Justice and Social Security Committee
Meeting date: 24 November 2022
Pam Duncan-Glancy
The figures that we have show that £0.5 million has been spent so far and that there is a projected spend of £20 million over four years. Is that forecast based on the recruitment of a specific number of staff?
Social Justice and Social Security Committee
Meeting date: 24 November 2022
Pam Duncan-Glancy
I have one further question about training. I appreciate your answers, so thank you.
I know that Susan Douglas-Scott will realise the importance of this next issue, because she has done some of the training in the past. It is important that your organisation and staff have an understanding of the lived experience of disabled people and what that means for a service such as yours. Will you set out the ways in which you train your staff to understand disability equality and what that means? Do you have any relationships with disabled people’s organisations that could help with that?
Social Justice and Social Security Committee
Meeting date: 24 November 2022
Pam Duncan-Glancy
Do you gather data systematically? I know that there will be a question on reviews later in the meeting; I have not said that I wanted to ask about that. Do you gather information and collect data on what people are approaching you for? Mr Senker said earlier that some people have applications sitting on their kitchen table because they cannot face doing them. Are you gathering data on the sorts of things that people ask you about and that determine the redeterminations?
Social Justice and Social Security Committee
Meeting date: 24 November 2022
Pam Duncan-Glancy
Thank you. I am interested in what Mr Senker said about the relationship between Social Security Scotland and VoiceAbility. There is obviously an expectation that you will promote your service, and I am sure that you are doing that. Could more be done? Is there something specific that Social Security Scotland could do that would help with the referral process?
Social Justice and Social Security Committee
Meeting date: 24 November 2022
Pam Duncan-Glancy
Where are your clients when you have face-to-face appointments with them?
Social Justice and Social Security Committee
Meeting date: 24 November 2022
Pam Duncan-Glancy
That is good to know. I will pop in and say hi sometime soon.
The figures on redeterminations for child disability payments suggest that 86 per cent are being allowed, which means that those 86 per cent were not correct the first time around. From the work of your advocates or from clients whom they work with, do you have any information that could help us to understand why that might be the case? What issues are you supporting clients with when it comes to redeterminations as opposed to initial applications?
Equalities, Human Rights and Civil Justice Committee
Meeting date: 22 November 2022
Pam Duncan-Glancy
I have listened carefully to what the cabinet secretary has said. I understand the various bits of regulation that might come to the committee, and I am under no illusions about the level of work that that could involve. However, in a bill such as this, something like that probably needs to have the level of scrutiny that is afforded by the affirmative procedure, as opposed to the negative procedure, which, in my short time in the Parliament, I have learned does not provide as much opportunity for scrutiny. I do not think that some of those aspects should be left to the negative procedure, so I do, I am afraid, press the amendment.