The Official Report is a written record of public meetings of the Parliament and committees.
The Official Report search offers lots of different ways to find the information you’re looking for. The search is used as a professional tool by researchers and third-party organisations. It is also used by members of the public who may have less parliamentary awareness. This means it needs to provide the ability to run complex searches, and the ability to browse reports or perform a simple keyword search.
The web version of the Official Report has three different views:
Depending on the kind of search you want to do, one of these views will be the best option. The default view is to show the report for each meeting of Parliament or a committee. For a simple keyword search, the results will be shown by item of business.
When you choose to search by a particular MSP, the results returned will show each spoken contribution in Parliament or a committee, ordered by date with the most recent contributions first. This will usually return a lot of results, but you can refine your search by keyword, date and/or by meeting (committee or Chamber business).
We’ve chosen to display the entirety of each MSP’s contribution in the search results. This is intended to reduce the number of times that users need to click into an actual report to get the information that they’re looking for, but in some cases it can lead to very short contributions (“Yes.”) or very long ones (Ministerial statements, for example.) We’ll keep this under review and get feedback from users on whether this approach best meets their needs.
There are two types of keyword search:
If you select an MSP’s name from the dropdown menu, and add a phrase in quotation marks to the keyword field, then the search will return only examples of when the MSP said those exact words. You can further refine this search by adding a date range or selecting a particular committee or Meeting of the Parliament.
It’s also possible to run basic Boolean searches. For example:
There are two ways of searching by date.
You can either use the Start date and End date options to run a search across a particular date range. For example, you may know that a particular subject was discussed at some point in the last few weeks and choose a date range to reflect that.
Alternatively, you can use one of the pre-defined date ranges under “Select a time period”. These are:
If you search by an individual session, the list of MSPs and committees will automatically update to show only the MSPs and committees which were current during that session. For example, if you select Session 1 you will be show a list of MSPs and committees from Session 1.
If you add a custom date range which crosses more than one session of Parliament, the lists of MSPs and committees will update to show the information that was current at that time.
All Official Reports of meetings in the Debating Chamber of the Scottish Parliament.
All Official Reports of public meetings of committees.
Displaying 5714 contributions
Local Government, Housing and Planning Committee
Meeting date: 6 December 2022
Ariane Burgess
It is useful to hear that there is a potential route. Is there anything other than the human rights bill that could result in your getting the powers in this parliamentary session?
Local Government, Housing and Planning Committee
Meeting date: 6 December 2022
Ariane Burgess
Thank you. It is helpful to hear about the direction of travel for child-friendly complaints and about the complexity and your concern about the impact on the people who use the services. Thank you so much for coming in today—it was good to hear the evidence and to get clarity on some of the details.
I suspend the meeting for five minutes before we move on to our next item of business.
10:34 Meeting suspended.Local Government, Housing and Planning Committee
Meeting date: 6 December 2022
Ariane Burgess
Thank you very much for that. You mentioned the work that was done prior to the survey going out. I would be interested to hear about the groups that were involved in designing the survey and the project more generally.
Local Government, Housing and Planning Committee
Meeting date: 6 December 2022
Ariane Burgess
I also would like to pick up on the discrepancy in respect of candidates under 34. It is welcome to see intersectional analysis being undertaken on that data, and it is welcome that we will continue to do that to fully understand the complex and multiple barriers to elected office that many people in Scotland face. One insight that I would like to hear more about is the significantly higher proportion of men than women under 34 who stand for election. That shows that the perceived progress in gender representation among younger people is not the case. I am keen to hear whether any further analysis was or can be done to identify causes for that discrepancy, so that the committee can progress work on addressing those barriers.
Local Government, Housing and Planning Committee
Meeting date: 6 December 2022
Ariane Burgess
We will take that into our private session and give it consideration. It is a good question for us to reflect on.
Local Government, Housing and Planning Committee
Meeting date: 6 December 2022
Ariane Burgess
I thank Maria and Arfan for joining us and giving evidence.
As we agreed at the start of the meeting to take the next items in private, we have no more public business. I therefore close the public part of the meeting.
11:06 Meeting continued in private until 11:42.Local Government, Housing and Planning Committee
Meeting date: 6 December 2022
Ariane Burgess
Good morning and welcome to the Local Government, Housing and Planning Committee’s 31st meeting in 2022. I ask all members and witnesses to put all their devices on silent and to turn off all notifications during the meeting.
Under agenda item 1, do members agree to take items 4 to 8 in private?
Members indicated agreement.
Local Government, Housing and Planning Committee
Meeting date: 6 December 2022
Ariane Burgess
It makes sense that the context resulted in the change.
I will move on to waiting times. When we met in March, you told the committee:
“Too many people are still waiting too long to have their complaints looked at.”—[Official Report, Local Government, Housing and Planning Committee, 29 March 2022; c 6.]
I would be interested to hear what has changed since March, given that the SPSO website still warns of a nine-month delay. What impact is that delay having on people’s willingness to progress complaints?
Local Government, Housing and Planning Committee
Meeting date: 6 December 2022
Ariane Burgess
Item 2 is to take evidence on the Scottish Public Services Ombudsman’s “Annual Report 2021-22”. We are joined by Rosemary Agnew, who is our ombudsman; Niki Maclean, who is the SPSO’s director; and Andrew Sheridan, who is the SPSO’s head of improvement, standards and engagement. I welcome our witnesses. Before we move to questions from members, I invite Rosemary Agnew to make a short opening statement.
Local Government, Housing and Planning Committee
Meeting date: 6 December 2022
Ariane Burgess
Thank you very much. It was good to hear your opening statement and have you flag up the increasing complexity of legislation and the workloads that I imagine might come out of that.
You closed with the piece about complaints. It is good to hear that you do more than work on complaints, but I would like to focus on complaints. The committee would be interested to hear about the 17 per cent increase in public service complaints that the ombudsman received between 2020-21 and 2021-22, as noted in our papers. You touched on that a little. Will you expand on the reasons for that increase? Have new trends been identified in the recent case figures?