The Official Report is a written record of public meetings of the Parliament and committees.
All Official Reports of meetings in the Debating Chamber of the Scottish Parliament.
All Official Reports of public meetings of committees.
Displaying 738 contributions
Health, Social Care and Sport Committee
Meeting date: 27 June 2023
Gillian Mackay
We have heard from a number of boards about the impact of stress and anxiety on staff wellbeing and, in particular, on sickness absence. Over the past few weeks, we have heard that boards are taking steps to improve wellbeing—for example, by putting in place peer-support networks and “Speak up” ambassadors.
What support can the Government provide to ensure that such schemes are rolled out nationally and that, where there is good practice, it is identified and replicated across the health service so that everyone receives the same support? Is there a minimum standard of wellbeing support that boards are expected to have in place? How is that monitored?
Health, Social Care and Sport Committee
Meeting date: 20 June 2023
Gillian Mackay
Obviously, at times when people phone the Ambulance Service they are in acute distress or in acute need of help. Is there on-going assessment of how those calls are handled, the experience of call handlers, and how those response times and categorisations are communicated to people who are waiting?
Health, Social Care and Sport Committee
Meeting date: 20 June 2023
Gillian Mackay
At the moment, people under 16 are advised to phone Childline. Is there a plan to expand mental health provision for children and young people? Is there a benefit in providing a dedicated mental health service, such as breathing space or the other interventions you have mentioned, for children and young people in particular?
Health, Social Care and Sport Committee
Meeting date: 20 June 2023
Gillian Mackay
Given the digital literacy of children and young people, is there a smaller volume than you might expect of children and young people phoning NHS 24 versus other interventions? Does that speak to the variety of things that we need to provide?
Health, Social Care and Sport Committee
Meeting date: 20 June 2023
Gillian Mackay
On the clinical response model, I note that a public engagement exercise that was undertaken into the new clinical response model found that more than 90 per cent of the public supported it. That is encouraging, but what assessment has been made of the public’s on-going awareness of the new clinical response model?
Health, Social Care and Sport Committee
Meeting date: 20 June 2023
Gillian Mackay
That is great. To what extent is the Scottish Ambulance Service confident that the public are supportive of the new triage system in particular?
Health, Social Care and Sport Committee
Meeting date: 20 June 2023
Gillian Mackay
Does that feed into some of the on-going service development of NHS 24? Are you looking at what suits the population now and what has to continue to develop, particularly in the mental health space, in the coming years?
Health, Social Care and Sport Committee
Meeting date: 20 June 2023
Gillian Mackay
What assessment has been made of the public awareness of mental health services that are available through NHS 24? Do patients on the whole know that they can access mental health support through NHS 24 and is the feedback that you are getting that they are comfortable using it, or is there still evidence that a lot of people are going to their GP or other places first?
Health, Social Care and Sport Committee
Meeting date: 6 June 2023
Gillian Mackay
Good morning. In last week’s evidence session, we heard from the State Hospitals Board for Scotland about its use of induction and peer support in recruitment. Its representatives said that there has been a focus on development of a peer support network throughout the organisation, that a number of its staff are now trained as peer-support workers, and that that has proved to be successful. I am interested to know whether similar schemes are being developed in your boards. If so, how successful have they been and, if not, are you planning to bring in something similar? Carol Potter is nodding, so I go to her first.
Health, Social Care and Sport Committee
Meeting date: 6 June 2023
Gillian Mackay
That is great.