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Official Report: search what was said in Parliament

The Official Report is a written record of public meetings of the Parliament and committees.  

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Dates of parliamentary sessions
  1. Session 1: 12 May 1999 to 31 March 2003
  2. Session 2: 7 May 2003 to 2 April 2007
  3. Session 3: 9 May 2007 to 22 March 2011
  4. Session 4: 11 May 2011 to 23 March 2016
  5. Session 5: 12 May 2016 to 4 May 2021
  6. Current session: 13 May 2021 to 15 September 2025
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Displaying 846 contributions

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Health, Social Care and Sport Committee

Alternative Pathways to Primary Care

Meeting date: 15 March 2022

Stephanie Callaghan

We touched on the single electronic patient record during Gillian Mackay’s questions, and I have a further question on that. Going back to what Clare Morrison of the previous panel said—all the other witnesses agreed with her—having a single electronic patient record would be transformational, with all the different health professionals being able to access things at the same time, together with social care, social work and so on. Clare also suggested having a single cloud system that all the other different systems can talk to, so that the information is available to everyone.

My first question is whether you guys agree that it would be transformational to have a single electronic patient record. Secondly, does it sound realistic to have an integrated cloud-based system that all the other different systems could talk to? That would be really helpful. I suppose that that pulls in the previous question about link workers, with everyone having access to all the information.

Health, Social Care and Sport Committee

Alternative Pathways to Primary Care

Meeting date: 15 March 2022

Stephanie Callaghan

That is great. I think that we all know the joys of having to copy and paste stuff, and we would rather avoid it.

Health, Social Care and Sport Committee

Alternative Pathways to Primary Care

Meeting date: 15 March 2022

Stephanie Callaghan

Yes, I do. It is clear that all the witnesses agree that such a record would be transformational and a massive benefit. Where are we right now on patient record sharing? What progress do you see on plans to improve that? What plans are coming along in the future, and what has come in so far?

Health, Social Care and Sport Committee

Alternative Pathways to Primary Care

Meeting date: 15 March 2022

Stephanie Callaghan

Is there any sign of those issues abating? Are there any plans to rectify the situation, as far as you are aware?

Health, Social Care and Sport Committee

Alternative Pathways to Primary Care

Meeting date: 15 March 2022

Stephanie Callaghan

They trust that person, and they feel that they can rely on them.

How realistic is it for that to happen? Is that understood, and is that part of the system? We talk about the no wrong door policy, but there is also a push to get patients to go in the right direction, either on their own or through a link worker.

Health, Social Care and Sport Committee

Alternative Pathways to Primary Care

Meeting date: 15 March 2022

Stephanie Callaghan

The Healthcare Improvement Scotland practice administrative staff collaborative has seemed to improve triage and referral to the appropriate professionals. Could that be rolled out more widely?

Health, Social Care and Sport Committee

Alternative Pathways to Primary Care

Meeting date: 15 March 2022

Stephanie Callaghan

Patients often see the GP receptionist as being a kind of gatekeeper who can, on occasion, be determined to keep them out. How can we improve the perception of GP receptionists and support staff in the practices? Is Health Improvement Scotland’s practice administrative staff collaborative a route towards that, or is there something else that could change?

Health, Social Care and Sport Committee

Alternative Pathways to Primary Care

Meeting date: 15 March 2022

Stephanie Callaghan

I have a quick follow-up question for Julie Mosgrove, who spoke about diabetes being spotted really early and about referring people to their GPs. Does she refer people directly to other primary care pathways or to specialists? Is that appropriate? I am trying to figure out how this fits together. Do people always have to go back to a GP or can onward referrals be made that skip that step if it is unnecessary?

Health, Social Care and Sport Committee

Alternative Pathways to Primary Care

Meeting date: 15 March 2022

Stephanie Callaghan

No. It is for whoever feels that it is most appropriate for them to answer.

Education, Children and Young People Committee

Coronavirus (Recovery and Reform) (Scotland) Bill: Stage 1

Meeting date: 9 March 2022

Stephanie Callaghan

I have a couple of questions. How does the Scottish Government’s proposed approach compare with what is happening elsewhere in the UK and in other countries?