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Displaying 2063 contributions
Economy and Fair Work Committee
Meeting date: 30 October 2024
Michelle Thomson
I have a final question on that before I bring in Lorna Slater. What is framing your strategic approach to AI? Who are you bringing in to help you to determine that strategic approach? It sounds to me as if, at the moment, you are trying some things in a fairly small, limited manner. As Willie Coffey pointed out, the spend is relatively low, but how are you managing the risk that AI will, almost, be done to you rather than your using it proactively? Can you tell me a little more about your strategic thinking?
Economy and Fair Work Committee
Meeting date: 30 October 2024
Michelle Thomson
My last question is about Scottish Government support. Your year 3 delivery plan states that you require
“nil resource budget and minimal amounts of capital and ring-fenced budgets to deliver our strategic objectives.”
Following on from my earlier points, I note that, if your income projections are at the lower end of the scale, you will not be able to recover your costs. Given that your income projections have already reduced, how confident are you that you will be able to recover your costs in the forthcoming years? I am trying to probe a bit about how you balance the cost to income ratio and how it affects you.
Economy and Fair Work Committee
Meeting date: 30 October 2024
Michelle Thomson
Indeed. Kevin Stewart has a quick question before I ask my last few questions.
Economy and Fair Work Committee
Meeting date: 30 October 2024
Michelle Thomson
Our main item of business is an evidence session with Registers of Scotland on its activities and performance. Registers of Scotland is a non-ministerial office that is part of the Scottish Administration and is directly accountable to the Scottish Parliament. Responsibility for scrutiny of it falls mainly within this committee’s remit.
I welcome Jennifer Henderson, the keeper of the registers of Scotland, and Chris Kerr, the accountable officer for Registers of Scotland. I understand that Ms Henderson would like to make a short opening statement.
Economy and Fair Work Committee
Meeting date: 30 October 2024
Michelle Thomson
You have clearly articulated what happens when income is within the normal bounds, but how much flexibility do you have in not normal times? What you have described about the range of parameters is exactly what I would expect you to say, but how much flexibility do you have should abnormal times occur, which, invariably, they do, because that is the nature of things?
Economy and Fair Work Committee
Meeting date: 30 October 2024
Michelle Thomson
You will write the committee with that. Thank you very much.
Economy and Fair Work Committee
Meeting date: 30 October 2024
Michelle Thomson
Thank you. I will bring in Murdo Fraser for a quick supplementary to my question.
Economy and Fair Work Committee
Meeting date: 30 October 2024
Michelle Thomson
There are a couple of points that I want to pick up on with some rapid-fire questions. Your latest data shows that the rate of rejection of applications dropped to 6.9 per cent from 7.9 per cent between the years 2022-23 and 2023-24. Do you have any insight into that reduction? What are your plans to get the rejection rate back down to the 5 or 6 per cent level that it was at in previous years?
Economy and Fair Work Committee
Meeting date: 30 October 2024
Michelle Thomson
That would be very helpful. Thank you very much.
That brings us to the end of today’s evidence session. I thank Jennifer Henderson and Chris Kerr for joining us and for all the information that they have provided. We now move into private session.
10:56 Meeting continued in private until 11:04.Economy and Fair Work Committee
Meeting date: 30 October 2024
Michelle Thomson
Can you give us a flavour of what the differential in timings for your business customers and your citizen customers might be?