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Official Report: search what was said in Parliament

The Official Report is a written record of public meetings of the Parliament and committees.  

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Dates of parliamentary sessions
  1. Session 1: 12 May 1999 to 31 March 2003
  2. Session 2: 7 May 2003 to 2 April 2007
  3. Session 3: 9 May 2007 to 22 March 2011
  4. Session 4: 11 May 2011 to 23 March 2016
  5. Session 5: 12 May 2016 to 5 May 2021
  6. Current session: 12 May 2021 to 30 July 2025
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Displaying 732 contributions

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Standards, Procedures and Public Appointments Committee

Scottish Elections (Representation and Reform) Bill

Meeting date: 31 October 2024

Ruth Maguire

We have covered a lot of ground. It is particularly helpful in the context of the bill to understand that there is not really an indefinite notification period with the reviews and the appeal.

Health, Social Care and Sport Committee

National Care Service (Scotland) Bill: Stage 2

Meeting date: 8 October 2024

Ruth Maguire

Good morning to the witnesses. Thank you for being with us. I would like to ask questions about the care service principles and charter. All of us will have experience of how challenging it is for people to navigate social work complaints processes. The committee has heard in evidence that, to all intents and purposes, local authorities are marking their own homework in this regard, meaning that people have nowhere to go if their care package is cut or if they are assessed for a certain level of package but then do not get that. How should the process be improved?

Health, Social Care and Sport Committee

National Care Service (Scotland) Bill: Stage 2

Meeting date: 8 October 2024

Ruth Maguire

Good morning. I have a couple of questions to hear your reflections on the charter of rights. First, what reassurance does the draft charter provide that people who use care and support services will be fully supported to lead the independent lives that they are entitled to lead?

Health, Social Care and Sport Committee

National Care Service (Scotland) Bill: Stage 2

Meeting date: 8 October 2024

Ruth Maguire

It is helpful for us to have a bit of colour when it comes to people’s experience. Are you able to expand on the complaint that you were talking about on access to equipment?

Health, Social Care and Sport Committee

National Care Service (Scotland) Bill: Stage 2

Meeting date: 8 October 2024

Ruth Maguire

What sort of equipment are you talking about? Who would that impact?

Health, Social Care and Sport Committee

National Care Service (Scotland) Bill: Stage 2

Meeting date: 8 October 2024

Ruth Maguire

Good morning. I would like to hear your reflections on the charter of rights. What level of reassurance does the draft charter provide that people who use support services and care services will be fully supported in accessing what they are entitled to in relation to independent living?

Jim, you are making eye contact, so I will come to you first.

12:15  

Health, Social Care and Sport Committee

National Care Service (Scotland) Bill: Stage 2

Meeting date: 8 October 2024

Ruth Maguire

Thank you.

Health, Social Care and Sport Committee

National Care Service (Scotland) Bill: Stage 2

Meeting date: 8 October 2024

Ruth Maguire

How do we simplify the process? It is always helpful to think about it from the perspective of someone who, for example, has a family member whose care package has not been fulfilled. How do we simplify the process for them to complain and get what they are entitled to?

Health, Social Care and Sport Committee

National Care Service (Scotland) Bill: Stage 2

Meeting date: 8 October 2024

Ruth Maguire

We always acknowledge that more money would be helpful for everyone. We are definitely in tough times, but it cannot always just be about money. We need support for the charter and the principles, and I think that everybody wants to achieve the aims that are outlined for the national care service, especially if we think about our citizens and the service users who are not always getting the best at the moment.

COSLA’s position is that it is open to negotiating and achieving those aims. We have spoken about areas in which there is disagreement, but if support for the overarching aims is there, I would imagine that you would want to talk more.

Health, Social Care and Sport Committee

National Care Service (Scotland) Bill: Stage 2

Meeting date: 8 October 2024

Ruth Maguire

I ask Karen Hedge to what extent the draft charter makes clear the rights that people have, versus what they can expect from the national care service.