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All Official Reports of meetings in the Debating Chamber of the Scottish Parliament.
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Displaying 1549 contributions
Social Justice and Social Security Committee
Meeting date: 22 December 2022
Jeremy Balfour
That is helpful. I was about to ask roughly when we should look for that. Will we be able to do some analysis to say that, if we still had the DWP PIP scheme, we would reckon that X number would have got awards but, because there are ADPs, the number is higher or lower than that? Will you be able to do that, or will that be too difficult to dig down into?
Social Justice and Social Security Committee
Meeting date: 22 December 2022
Jeremy Balfour
On a similar theme, on page 91 of your report, you state:
“We are concerned that the CDP data dissemination issues will carry over to adult disability payment ... statistics.”
What conversations have you had with Social Security Scotland in that regard? How reassured are you? Obviously, Social Security Scotland will be giving evidence later this morning. Should we pursue that issue, or are you content with what you are hoping to get?
Social Justice and Social Security Committee
Meeting date: 22 December 2022
Jeremy Balfour
I have a couple of questions. One of the measures in the charter is the percentage of applications processed within 10 working days. In 2021-22, the majority of claims were not processed in that timeframe. Why is that the case? Do you hope to do better next year? If so, what target are you looking to set yourselves for the coming year?
Social Justice and Social Security Committee
Meeting date: 22 December 2022
Jeremy Balfour
If you have a charter, it is uncommon to say, “We will never hit this figure,” or, “We will not get most of it done.” What is a realistic time for an application? If I put an application in for ADP, what is my expectation?
Social Justice and Social Security Committee
Meeting date: 22 December 2022
Jeremy Balfour
As a committee, we need to go back and discuss that with the Scottish Government. If we have a charter and people read that charter but we will never hit those figures, it is almost not worth the paper it is written on.
10:30Back in October, your colleague Janet Richardson came and gave evidence. She said:
“We recognise that, with applications opening so near to Christmas, people will be concerned about getting their money by then.”—[Official Report, Social Justice and Social Security Committee, 27 October 2022; c 6.]
Clearly, this was an issue that you were thinking about back in the autumn. On Facebook yesterday, you put up this comment to your clients:
“Because of the volume of applications, some people who applied in the week may not get a decision until early 2023.”
What discussions did you have with the Scottish Government to say, “We cannot deliver this for a substantial number of people”? What planning did you do so that we could limit the number? The number of people who will not get their money seems fairly high. We are trying to devise the system that we have all talked about with dignity, respect and so on, but we do not seem to be doing that with this new system.
Social Justice and Social Security Committee
Meeting date: 22 December 2022
Jeremy Balfour
I have a quick question about redetermination for the CDP. Correct me if I am wrong, but, as I read the figures, 85 per cent of requests for redetermination were granted. Why do you think that is such a high rate? It is certainly higher than it should be under the DWP scheme. What is happening with that first application by your staff?
Social Justice and Social Security Committee
Meeting date: 22 December 2022
Jeremy Balfour
You may not be able to answer this, but I am interested in the matter. The latest figure that we have is that, under ADP, there were 1,845 new applications out of 3,545. That seems quite a high figure. Do you have any early indication of why there are so many new applications at this stage, or is that what you expected when you went live?
Social Justice and Social Security Committee
Meeting date: 22 December 2022
Jeremy Balfour
That is helpful. Earlier, you spoke about work that you had done in the summer on when people should expect to hear from you about both an initial decision and a redetermination. If I apply, what is my expectation now for hearing about a first decision? Then, if I have to go to redetermination, how long that will take?
Social Justice and Social Security Committee
Meeting date: 22 December 2022
Jeremy Balfour
Thank you.
Social Justice and Social Security Committee
Meeting date: 22 December 2022
Jeremy Balfour
On a point of order, convener. Members of the committee received a letter addressed to you from Advice Talks Ltd, which raises interesting issues. How will the committee take it forward?