The Official Report is a written record of public meetings of the Parliament and committees.
All Official Reports of meetings in the Debating Chamber of the Scottish Parliament.
All Official Reports of public meetings of committees.
Displaying 1200 contributions
Social Justice and Social Security Committee
Meeting date: 18 April 2024
Paul O'Kane
Thank you.
Social Justice and Social Security Committee
Meeting date: 18 April 2024
Paul O'Kane
We are not starting from scratch, because information is shared, but it is useful to understand that extra process at Social Security Scotland.
For the record, and for those of us who were not here when the bill was introduced, do you want to say what some of the additional checks are?
Social Justice and Social Security Committee
Meeting date: 28 March 2024
Paul O'Kane
That is fair. I decided to go to the middle—I do not know why I did that.
Social Justice and Social Security Committee
Meeting date: 28 March 2024
Paul O'Kane
Good morning. I will begin by looking at the theme of redeterminations. Social Security Scotland’s client survey suggested that most people who think that a decision has been wrong do not actually ask for it to be redetermined. Many of the reasons for that are focused around the idea that the redetermination will not be successful. What more could and should Social Security Scotland do to support clients to request redeterminations?
Social Justice and Social Security Committee
Meeting date: 28 March 2024
Paul O'Kane
That practical example is helpful, thank you. I am sure that we will want to explore that in more detail. Richard Gass, would you like to add anything about your experience?
Social Justice and Social Security Committee
Meeting date: 28 March 2024
Paul O'Kane
That is an interesting point. There is a variance of views on whether people are more exposed in a rural area and whether there is more stigma. We would certainly want to consider that; it is a useful point.
Social Justice and Social Security Committee
Meeting date: 28 March 2024
Paul O'Kane
Thanks for that. I recall the discussions at the time of the passage of the bill around how that system might work. It might also tie into the point about accessibility. The process might be a more accessible if you go straight to an appeal. Do you feel that, in terms of some of the points that Erica Young made about accessibility, it would be easier if we just went straight to that process?
Social Justice and Social Security Committee
Meeting date: 28 March 2024
Paul O'Kane
Great, thank you. I have a question about some of the challenges arising from differences in where people live. Are there differences between rural, semi-rural and urban areas in terms of clients’ experiences of redetermination?
Social Justice and Social Security Committee
Meeting date: 28 March 2024
Paul O'Kane
I have just lost my place in my papers, convener. Can you give me one moment?
Social Justice and Social Security Committee
Meeting date: 28 March 2024
Paul O'Kane
Good morning. First, for the benefit of the committee, I ask the witnesses to give a brief overview of how the current system of compensation recovery works. That would be a useful place to start. I will start with Alastair Ross, who is sitting in the middle, and then others can pitch in.