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Official Report: search what was said in Parliament

The Official Report is a written record of public meetings of the Parliament and committees.  

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Dates of parliamentary sessions
  1. Session 1: 12 May 1999 to 31 March 2003
  2. Session 2: 7 May 2003 to 2 April 2007
  3. Session 3: 9 May 2007 to 22 March 2011
  4. Session 4: 11 May 2011 to 23 March 2016
  5. Session 5: 12 May 2016 to 5 May 2021
  6. Current session: 12 May 2021 to 5 May 2025
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Displaying 994 contributions

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Equalities, Human Rights and Civil Justice Committee

Suicide Prevention

Meeting date: 30 April 2024

Paul O'Kane

We have heard evidence about challenges with the sustainability of funding to allow the third sector to try things out or make changes and to test what works. It would be interesting to get a sense of that. The amount of money is important, but so is having confidence in funding.

On the NHS side, it was interesting to hear Dr Smith talking about how additional resources or support are used for direct work but are then removed, leaving a gap. Do you feel that we often reinvent the wheel? Do things come in cycles, disappear and then come back? That could be problematic for planning.

Equalities, Human Rights and Civil Justice Committee

Suicide Prevention

Meeting date: 30 April 2024

Paul O'Kane

Dr Smith, do you want to add anything from an acute care point of view?

Social Justice and Social Security Committee

Social Security Scotland

Meeting date: 25 April 2024

Paul O'Kane

To go back to that resourcing piece and how personnel are supported, I suppose that your view is that there could be a shift in workload and the terms and conditions that are associated with that.

Social Justice and Social Security Committee

Social Security Scotland

Meeting date: 25 April 2024

Paul O'Kane

Tied to this is the stress that an appellant feels about the process. Going through the process can be a stressful time, particularly when it comes to waiting and to the collection of information. What more could we do to make the experience less stressful?

Social Justice and Social Security Committee

Social Security Scotland

Meeting date: 25 April 2024

Paul O'Kane

So you think that perhaps more flexibility in the system would allow those agencies to consider how they participate. I imagine that, often, they will be supporting a volume of cases.

Social Justice and Social Security Committee

Social Security Scotland

Meeting date: 25 April 2024

Paul O'Kane

The use of technology to make the system less stressful and quicker is of interest. In another committee, I made a visit to the SCTS to discuss the use of technology across the service. Could we do more on that front, with a bit of investment in testing change through technology? For example, could the recording of notes using artificial intelligence and the use of more virtual hearings—which you mentioned—be helpful?

Social Justice and Social Security Committee

Social Security Scotland

Meeting date: 25 April 2024

Paul O'Kane

My questions build on the theme of delay to appeals. We have had a discussion about resourcing and about support for the process. Are there other barriers that cause delays, and what action is being taken to deal with those? Previous answers have touched on some of that, but perhaps Ms Devlin could talk about other barriers in the appeals process.

Social Justice and Social Security Committee

Social Security Scotland

Meeting date: 25 April 2024

Paul O'Kane

Are there challenges with the collation of the information? I know that there have been issues with the timescale for information collation in some other parts of the application process. Do you feel that that is not an issue?

Social Justice and Social Security Committee

Social Security Scotland

Meeting date: 25 April 2024

Paul O'Kane

Ms Black, do you want to comment on any other barriers that exist within the appeals process?

Equalities, Human Rights and Civil Justice Committee

Suicide Prevention

Meeting date: 23 April 2024

Paul O'Kane

It is very important for us to hear those points. I have heard from other third sector organisations that, when funding is late in being announced or committed to, there is a sense that organisations will bridge the gap somehow or that such services will always exist. However, as Neil Mathers outlined, the challenge is that it takes a lot of resource to have such services funded by public donations or other grants and trusts. Have people experienced that bridging issue when the Government has been late in delivering funding?