Skip to main content
Loading…

Seòmar agus comataidhean

Official Report: search what was said in Parliament

The Official Report is a written record of public meetings of the Parliament and committees.  

Criathragan Hide all filters

Dates of parliamentary sessions
  1. Session 1: 12 May 1999 to 31 March 2003
  2. Session 2: 7 May 2003 to 2 April 2007
  3. Session 3: 9 May 2007 to 22 March 2011
  4. Session 4: 11 May 2011 to 23 March 2016
  5. Session 5: 12 May 2016 to 4 May 2021
  6. Current session: 13 May 2021 to 4 December 2025
Select which types of business to include


Select level of detail in results

Displaying 2911 contributions

|

Standards, Procedures and Public Appointments Committee

Ethical Standards Commissioner

Meeting date: 14 March 2024

Stephen Kerr

That is fine. You mentioned that you are carrying out a customer satisfaction survey, which is really good news. I strongly believe in the value of such surveys. However, it would be very interesting to know whether you have conducted, are conducting or will conduct surveys among stakeholders, because you talk about “Loss of stakeholder confidence” in the annual report. Have you done a stakeholder survey and not published it, or have I not seen it? Is that in the works?

Standards, Procedures and Public Appointments Committee

Ethical Standards Commissioner

Meeting date: 14 March 2024

Stephen Kerr

It is about being able to disagree agreeably, which is proving to be more and more of a challenge in our public life. That, in itself, is a disincentive for people to enter public life, which, at the end of the day, is to the detriment of our country and its people.

Will you ever be able to break down the source and the nature of those types of complaints? One thing that I pick up, particularly from colleagues who are in councils, is that more complaints are being made by people in public office about other people in public office. Are you able to comment on that at all?

Standards, Procedures and Public Appointments Committee

Ethical Standards Commissioner

Meeting date: 14 March 2024

Stephen Kerr

Oh, are they in the report?

Standards, Procedures and Public Appointments Committee

Ethical Standards Commissioner

Meeting date: 14 March 2024

Stephen Kerr

Is there a trend of people in public office complaining about other people in public office?

Standards, Procedures and Public Appointments Committee

Ethical Standards Commissioner

Meeting date: 14 March 2024

Stephen Kerr

The structure chart says that you are looking for 14, which would be at the top end of what you require.

Standards, Procedures and Public Appointments Committee

Ethical Standards Commissioner

Meeting date: 14 March 2024

Stephen Kerr

Are there diverse backgrounds among the members of the group?

Standards, Procedures and Public Appointments Committee

Ethical Standards Commissioner

Meeting date: 14 March 2024

Stephen Kerr

Yes. I understand the delicate aspect of that.

Standards, Procedures and Public Appointments Committee

Ethical Standards Commissioner

Meeting date: 14 March 2024

Stephen Kerr

Is there anything in the plans that we have not seen that is going to move the dial in the direction that we are discussing?

Standards, Procedures and Public Appointments Committee

Ethical Standards Commissioner

Meeting date: 14 March 2024

Stephen Kerr

I would like to talk a bit more about the strategy that is included in the report. At the beginning of the report, you refer to your top objective. It is quite difficult to read—it might be my age—because it is in black text on a green background. The report states:

“We will operate an effective complaints system”.

It goes on to say a little about what that means, but will you expand on what you see as an effective complaints system? How would you define that?

Standards, Procedures and Public Appointments Committee

Ethical Standards Commissioner

Meeting date: 14 March 2024

Stephen Kerr

We have the numbers from the report, and you are right that the report that we are working from is dated. You have been hard at work on that and are making progress.