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Seòmar agus comataidhean

Question ref. S6W-04560
Asked by: Liam Kerr, North East Scotland, Scottish Conservative and Unionist Party
Date lodged: 22 November 2021


To ask the Scottish Government what plans it has to make the installation of heating systems, such as heat pumps, more accessible to groups with less technical literacy.

Current status: Answered by Patrick Harvie on 2 December 2021


The Scottish Government wants individuals and organisations to see energy efficiency and low and zero emissions heating as a positive choice, to understand the options available, and know where they can get help and trusted advice. The new National Public Energy Agency, as set out in our 2021/22 Programme for Government, will lead on a programme of public engagement to raise awareness and understanding of the changes that people need to make.

In the Heat in Buildings Strategy, the Scottish Government committed to developing and implementing a bespoke public engagement strategy for heat in buildings, with a focus on raising the profile of energy efficiency and zero emissions heating options so that people are aware of the benefits, as well as enabling people to actively participate in shaping the development of policy. This will be underpinned by an inclusive, people centred approach. We have also committed to developing a quality assurance policy statement which will outline our actions for quality assurance and consumer protection in relation to domestic energy efficiency and heat retrofit work in Scotland.

The Scottish Government currently provides significant support to both domestic and non-domestic groups through Home Energy Scotland (HES) and the Energy Efficient Business Support (EEBS) service (Business Energy Scotland from April 2022) respectively. HES is a single point of access for householders, providing free, bespoke, impartial advice and support on energy efficiency, renewable heating and fuel poverty support in Scotland. EEBS currently provides a substantial, free advice and support offering targeted to Scottish SMEs to uptake energy efficiency measures and zero emission heating.

As we accelerate the transformation of Scotland’s homes and workplaces, as well developing plans for the National Public Energy Agency, we are investing in growing our advice services and continuously improving them to meet the needs of householders and businesses.