Current status: Answered by Paul McLennan on 9 September 2024
To ask the Scottish Government what steps are available for park home owners who believe that a local authority is not upholding site licence conditions.
If a resident believes that a local authority is not upholding site license conditions, they should report this to the relevant team at the local authority in the first instance. If the response received is unsatisfactory, the resident can make a complaint under the Council’s complaints process. If, after completing all stages of the complaints process the resident is dissatisfied with the response or the way the local authority has dealt with the complaint, they can ask the Scottish Public Services Ombudsman to look at it. Residents may also wish to discuss any concerns with their local Councillor.