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Scottish Government and local authority websites provide information on a range of non-domestic rates reliefs, including the Small Business Bonus Scheme, with advice on eligibility criteria and how to apply. It also has a Non-Domestic Rates Calculator which is a tool which can provide ratepayers with an estimate of their non-domestic rates bill for the year and indicates whether a property may be eligible for the Small Business Bonus Scheme relief.

In response to a recommendation in the Barclay Review, the Scottish Government issued templates to all local authorities to support standardized bills across Scotland. These templates have been widely adopted and bills issued include advice that a range of reliefs and reductions are available to support ratepayers and direct them to further information.