Question reference: S6W-16827
- Date lodged: 5 April 2023
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Current status: Answered by Lorna Slater on 3 May 2023
Question
To ask the Scottish Government how the public has been informed of the closure of the Dumb Dumpers fly tipping reporting service.
Answer
Previously the public were able to report flytipping via the Dumb Dumpers system (whereby reports could either be made online to Zero Waste Scotland, or via a telephone hotline hosted by SEPA) and to local authorities directly.
As of 1 April 2023, the Dumb Dumpers telephone line no longer accepts flytipping reports. A recorded message advises callers to contact the relevant local authority.
Online searches for the Dumb Dumpers hotline and web form are directed from the Zero Waste Scotland and SEPA websites to an online tool which helps visitors to identify the correct local authority to which the report should be made. A Frequently Asked Questions document has been developed and is available on both websites to inform the public of updated reporting arrangements and why this change has been made.